11X18 Smooth Black / Black Custom Mat For Picture Frame With 7X14 Opening Size (Mat Only, Frame Not Included)

Frequently Asked Questions

• Q: What are the dimensions of the mat? A: The mat measures eleven inches by eighteen inches. It is specifically designed to fit an eleven by eighteen inch frame.
• Q: What is the opening size for the photo? A: The opening size for the photo is seven inches by fourteen inches. However, the actual opening dimensions are six point seventy-five inches by thirteen point seventy-five inches.
• Q: What material is the mat made from? A: The mat is made from standard four ply paper material. It is lignin-free and pH-neutral, suitable for archival purposes.
• Q: Can I customize the mat's opening size? A: Yes, you can customize the mat's opening size. Please send your desired size within two hours of placing your order.
• Q: How should I use this mat? A: To use the mat, simply place your photo in the designated opening. It fits perfectly into an eleven by eighteen inch frame.
• Q: Is this mat suitable for all types of photos? A: Yes, this mat is suitable for photos sized seven inches by fourteen inches. Ensure your photo fits within the opening dimensions.
• Q: How do I clean the mat? A: To clean the mat, gently wipe it with a dry cloth. Avoid using any liquids or harsh chemicals to maintain its quality.
• Q: What is the best way to store this mat? A: Store the mat flat in a cool, dry place. Avoid exposing it to direct sunlight to prevent fading or damage.
• Q: Is the mat acid-free? A: Yes, the mat is acid-free. It is made from pH-neutral materials, ensuring that it will not damage your photos over time.
• Q: What if my mat arrives damaged? A: If your mat arrives damaged, please contact customer support for assistance. They can guide you on how to return or exchange your product.
• Q: Can I return the mat if I don't like it? A: Yes, you can return the mat if you are not satisfied. Please review the return policy for specific instructions.
• Q: Is this mat suitable for professional framing? A: Yes, this mat is suitable for professional framing. It is commonly used in custom frame shops for its quality and material.
• Q: What colors are available for this mat? A: This specific mat is available in smooth black. Additional colors may be available upon request or in other product listings.
• Q: Does the mat come with a frame? A: No, the mat does not come with a frame. It is sold as a standalone product for use with your existing frame.
• Q: How thick is the mat? A: The mat is four ply thick. This thickness provides durability while maintaining a lightweight design.