Zooz Z Wave Long Range Multirelay Zen16 800Lr For Garage Doors, Sprinklers, Gas Fireplace; 3 Dry Contact Relays (15A, 15A, 20A);

Frequently Asked Questions

• Q: What are the dimensions of the Zooz Z-Wave Long Range MultiRelay? A: The dimensions are four inches by two and a half inches by one and a half inches. This compact size makes it easy to install in various locations.
• Q: What power sources can I use for the MultiRelay? A: You can use twelve to twenty-four volts AC/DC or a USB C power source. It's important not to exceed the specified voltage to ensure safe operation.
• Q: Is the MultiRelay suitable for outdoor use? A: No, the MultiRelay is designed for indoor use only. Using it outdoors could lead to damage and safety hazards.
• Q: How do I install the Zooz Z-Wave MultiRelay? A: To install, connect it to a compatible Z-Wave hub and power it using a standard USB C cable or a low-voltage power source. Ensure to follow the installation guidelines provided in the manual.
• Q: Can I control multiple devices with the MultiRelay? A: Yes, you can control up to three dry contact relays independently. This allows you to automate devices like garage doors or sprinklers easily.
• Q: Is there a specific hub required for the MultiRelay? A: Yes, a compatible Z-Wave hub is required to control this device. Smart speakers alone cannot operate this MultiRelay.
• Q: How should I clean and maintain the MultiRelay? A: To clean, use a soft, dry cloth. Avoid using water or cleaning solutions, as they can damage the device.
• Q: What voltage should I avoid when powering the MultiRelay? A: You should not use one hundred ten volts to power the MultiRelay. Always stick to low-voltage power sources to ensure safety.
• Q: How do I store the MultiRelay when not in use? A: Store the MultiRelay in a cool, dry place away from direct sunlight. This helps maintain its functionality and prolongs its lifespan.
• Q: Can I use the MultiRelay with SmartThings? A: Yes, the MultiRelay can work with SmartThings, but a custom edge driver is required. Refer to Zooz's support page for installation details.
• Q: Is the MultiRelay compatible with voice control? A: No, the MultiRelay itself is not voice-control compatible. It requires a Z-Wave hub for integration with smart speakers.
• Q: What happens if the MultiRelay arrives damaged? A: If the MultiRelay arrives damaged, you should contact customer support for assistance with a return or exchange.
• Q: Does the MultiRelay have a warranty? A: Yes, the MultiRelay comes with a manufacturer's warranty. Check the product details or contact support for specific warranty information.
• Q: What is the maximum load for each relay? A: Relay one and relay two can handle fifteen amps each, while relay three can handle twenty amps. Ensure not to exceed these limits.
• Q: Can I connect a wall switch to the MultiRelay? A: Yes, you can connect an optional wall switch for manual on/off control. However, ensure it is a dry contact switch with no voltage on the input side.
• Q: Is the MultiRelay ETL certified? A: Yes, the MultiRelay is ETL certified and conforms to North American safety standards, ensuring a reliable and safe product.