Zooz 800 Series Z Wave Long Range Wall Remote & Scene Controller Zen37 (Battery Powered), White | Z Wave Hub Required

Frequently Asked Questions

• Q: What is the model number of this remote? A: The model number is ZEN37 800LR. This identifies the specific version of the Zooz long range wall remote.
• Q: What is the power source for this device? A: It uses one lithium ion rechargeable battery. This battery type ensures easy maintenance without the need for wired connections.
• Q: What temperature range can this remote operate in? A: It operates within a temperature range of thirty-two to one hundred four degrees Fahrenheit. This makes it suitable for indoor environments.
• Q: How do I install the Zooz remote? A: You can install it in a standard decora box, mount it to a wall, or keep it on a nightstand. The remote includes a magnetic base and a stylish screwless wallplate.
• Q: Can I use this remote with my smart speaker? A: No, smart speakers cannot directly control this remote. A compatible Z-Wave hub is required for programming and operation.
• Q: How many scenes can I control with this remote? A: You can program up to twenty-four scenes or devices. This allows for one-touch control of your favorite smart lighting presets.
• Q: What materials are used in the remote? A: The remote features a durable exterior designed for indoor use. It is specifically made for compatibility with Z-Wave systems.
• Q: Is the wall remote weatherproof? A: No, it is designed for indoor use only. Using it outdoors could damage the device and void the warranty.
• Q: How do I recharge the battery? A: Simply connect the remote to a compatible charging device using the appropriate charging method. This ensures you can maintain the battery's performance easily.
• Q: What if I have a different Z-Wave hub? A: If your hub isn’t listed in the compatibility section, it may not work correctly. Compatibility is crucial for proper function.
• Q: Is there a warranty for this product? A: Yes, there is a five-year extended warranty once registered. Additionally, you receive lifetime tech support.
• Q: Can I use this remote for outdoor lighting? A: No, this remote is intended for indoor use only. It cannot safely control outdoor lighting systems.
• Q: What makes this remote long-range? A: It is built on the latest eight hundred series Z-Wave chip. This technology allows for improved signal coverage, extending range up to one thousand three hundred feet.
• Q: What security features does this remote have? A: It features S2 authenticated security and SmartStart for a secure pairing experience. These features enhance the safety of your smart home setup.
• Q: Can this remote control other devices? A: Yes, it can control other compatible Z-Wave devices. This adds versatility to your smart home setup.
• Q: Is it easy to program the buttons? A: Yes, programming the buttons is straightforward with a compatible Z-Wave hub. Instructions are included for easy setup.