Windshell Blue Flame Candles (Blue Led Light Source), Moving Wick Design, Real Wax/Battery Operated, Remote Control With Timer A

Frequently Asked Questions

• Q: What materials are used in the Windshell Blue Flame Candles? A: The Windshell Blue Flame Candles are made of real wax, providing a realistic appearance. They also feature a blue LED light source for the flame effect.
• Q: What are the dimensions of the Windshell Blue Flame Candles? A: The candles measure three inches in length and width, and five inches in height. This size makes them suitable for various decorative settings.
• Q: What is the model number of the Windshell Blue Flame Candles? A: The model number of these candles is FL01. This identification helps in finding specific product details and support.
• Q: How do I operate the Windshell Blue Flame Candles? A: You can operate the candles using the included remote control. This remote allows you to adjust brightness and set timers for two, four, six, or eight hours.
• Q: Are these candles safe to use around children and pets? A: Yes, the Windshell Blue Flame Candles are safe for use around children and pets. They are flameless and produce no smoke or fire hazards.
• Q: How do I install the batteries in the Windshell Blue Flame Candles? A: To install the batteries, open the battery compartment located at the bottom of each candle. The candles require two AA batteries, which are not included in the package.
• Q: What is the best way to clean the Windshell Blue Flame Candles? A: To clean the candles, use a soft, dry cloth. Avoid using water or cleaning agents, as they can damage the wax material.
• Q: Can I use these candles outdoors? A: No, it is not recommended to use the Windshell Blue Flame Candles outdoors. They are designed for indoor use, especially in low-temperature areas.
• Q: How long do the batteries last in the Windshell Blue Flame Candles? A: If you use high-performance batteries, they can last for more than two hundred hours. Battery life may vary based on usage and settings.
• Q: What should I do if my candle arrives damaged? A: If your candle arrives damaged, please contact customer support for assistance with returns or replacements. Ensure you have your order details ready.
• Q: Are the Windshell Blue Flame Candles suitable for outdoor events? A: While the candles can enhance indoor events, they are not suitable for outdoor use due to potential exposure to elements.
• Q: Is the flame color of the candles white or blue? A: The flame color is blue, not white. This unique feature adds a special ambiance for various occasions.
• Q: What are the key features of the Windshell Blue Flame Candles? A: Key features include a moving wick design, remote control functionality, and realistic blue LED flames. They provide a safe and beautiful alternative to traditional candles.
• Q: Do the Windshell Blue Flame Candles emit smoke? A: No, these candles do not emit smoke. They are designed to provide a safe, flameless experience without any harmful emissions.
• Q: How do I set the timer on the remote control? A: To set the timer, use the remote control to select the desired duration of two, four, six, or eight hours. The candles will automatically turn off after the set time.