Volnyus Black Flameless Candles Set Of 2 (3X3 Inch) Real Wax Flickering Led Candles Battery Operated With Remote Control Timers

Frequently Asked Questions

• Q: What are the dimensions of the volnyus Black Flameless Candles? A: Each candle has a diameter of three inches and a height of three inches.
• Q: What materials are used in these candles? A: The candles are made of real wax, providing a realistic appearance without the risk of fire.
• Q: Is the package complete with all necessary items? A: Yes, the package includes one remote control and two flameless candles, although two AA batteries are required and not included.
• Q: How do I use the remote control with the candles? A: To use the remote, first turn on the switch at the bottom of the candle, then you can control it with the remote.
• Q: Can I set a timer for these candles? A: Yes, you can set an automatic timer for two, four, six, or eight hours, which will cycle every twenty-four hours.
• Q: Are the flameless candles safe for children and pets? A: Yes, these candles are safe as they do not have a burning wick, eliminating the risk of fire.
• Q: How do I clean and maintain the flameless candles? A: To clean, simply wipe the surface with a soft, damp cloth. Avoid using harsh chemicals.
• Q: Where can I use these flameless candles? A: These candles are suitable for both indoor and outdoor use, including events like Halloween, and can be placed in high shelves or chandeliers.
• Q: What if the candles do not work upon arrival? A: If the candles do not work, please check the battery installation and ensure the bottom switch is turned on. If issues persist, contact customer support.
• Q: How do I store the flameless candles when not in use? A: Store the candles in a cool, dry place away from direct sunlight to maintain their quality.
• Q: Do these candles flicker like traditional candles? A: Yes, the candles feature flickering flame technology that mimics the appearance of a traditional candle.
• Q: Can I adjust the brightness of the candles? A: Yes, the brightness can be adjusted using the remote control, allowing for customized lighting.
• Q: Is there a warranty for the flameless candles? A: Yes, there is a risk-free guarantee that includes a free return and replacement service within thirty days of purchase.
• Q: Are the candles suitable for outdoor events? A: Yes, these candles are designed for outdoor use and can withstand various weather conditions.
• Q: Can I use these candles in my restaurant or bar? A: Yes, they are perfect for restaurants, bars, and any public spaces as they enhance ambiance without fire hazards.
• Q: What should I do if I have further questions about the candles? A: For any inquiries, please contact customer support, and they will respond within twenty-four hours.