VIVO Pole Mount Monitor Arm - Full Motion, Fits 17-32" Screens, Alloy Steel, Black, Model MOUNT-POLE01A

Frequently Asked Questions

• Q: What is the weight capacity of the VIVO monitor arm? A: The weight capacity is seventeen point six pounds. This means it can securely hold monitors or small TVs up to that weight.
• Q: What sizes of monitors does the VIVO mount support? A: The mount supports monitors ranging from seventeen to thirty-two inches. It is designed to accommodate various screen sizes within that range.
• Q: What materials are used in the VIVO monitor arm? A: The monitor arm is made of sturdy steel. This material ensures durability and stability for your mounted screen.
• Q: How do I install the VIVO monitor arm? A: Installation is simple and all necessary hardware is included. You can easily attach the arm to a compatible pole and mount your monitor using the removable VESA plate.
• Q: What VESA standards does the VIVO mount support? A: The mount supports VESA standards of seventy-five by seventy-five millimeters and one hundred by one hundred millimeters. This allows compatibility with a wide range of monitors.
• Q: Can the VIVO arm be adjusted for better viewing angles? A: Yes, the arm can be adjusted with thirty degrees of tilt, one hundred eighty degrees of swivel, and three hundred sixty degrees of rotation. This feature enhances ergonomic viewing.
• Q: How do I keep the VIVO monitor arm clean? A: To clean the arm, simply use a soft, damp cloth. Avoid harsh chemicals to maintain the finish and integrity of the steel.
• Q: Is the VIVO monitor arm suitable for outdoor use? A: No, the VIVO monitor arm is designed for indoor use only. Using it outdoors may compromise its structural integrity.
• Q: How should I store the VIVO monitor arm if not in use? A: If not in use, store the arm in a dry place. It should be kept away from moisture to prevent rusting.
• Q: What is the maximum extension of the VIVO monitor arm? A: The maximum extension of the arm is twelve inches. This allows for flexible positioning of your monitor.
• Q: Can I use the VIVO mount on a pole with a diameter outside the specified range? A: No, the mount is designed for poles with diameters between one point one inches and two point four inches. Using it on incompatible poles may lead to instability.
• Q: What should I do if the VIVO monitor arm arrives damaged? A: If the arm arrives damaged, contact the manufacturer for assistance. They typically offer support for issues like this, including possible replacements.
• Q: Does the VIVO monitor arm come with a warranty? A: Yes, it comes with a three-year manufacturer warranty. This warranty provides peace of mind regarding the product's durability.
• Q: Are there any tools required for the installation of the VIVO monitor arm? A: No additional tools are required for installation. The necessary hardware and instructions are included in the package.
• Q: Is the VIVO monitor arm adjustable for different viewing heights? A: Yes, the arm can be clamped to different pole heights for adjustable viewing. This feature enhances flexibility in monitor placement.