UPTab Mini DisplayPort to Dual HDMI 4K@60Hz MST Hub Adapter DP to 2X HDMI 2.0

Frequently Asked Questions

• Q: What are the dimensions of the UPTab Mini DisplayPort to Dual HDMI adapter? A: The UPTab Mini DisplayPort to Dual HDMI adapter measures nine inches in length, two inches in width, and one inch in height.
• Q: What video resolution does this adapter support? A: This adapter supports video resolutions up to UHD four thousand ninety-six by two thousand one hundred sixty at sixty hertz.
• Q: How many HDMI outputs does this adapter have? A: The adapter has two HDMI output ports for connecting dual displays.
• Q: How do I connect the UPTab adapter to my computer? A: Connect the Mini DisplayPort end of the adapter to your computer and plug your existing HDMI cables from the displays into the HDMI output ports.
• Q: Is this adapter compatible with macOS? A: Yes, the adapter is compatible with macOS, but it only supports mirror mode and does not support extended display mode.
• Q: How do I use the extended display mode on Windows? A: To use the extended display mode on Windows, connect the adapter, and select the extended mode option in the display settings.
• Q: How do I power the UPTab adapter? A: The adapter requires external power through a micro USB port located at the back of the adapter.
• Q: Can I use this adapter for gaming? A: Yes, this adapter is ideal for gaming as it supports high-resolution displays and up to eight-channel audio transmission.
• Q: How do I clean and maintain the UPTab adapter? A: To maintain the adapter, use a soft, dry cloth for cleaning and avoid exposing it to moisture or extreme temperatures.
• Q: Does this adapter come with a warranty? A: Yes, the UPTab adapter typically comes with a standard warranty, but specific terms may vary by retailer.
• Q: What should I do if the adapter doesn't work? A: If the adapter doesn't work, check the connections, ensure your graphics card supports dual displays, and consult the user manual for troubleshooting steps.
• Q: Is this adapter compatible with Thunderbolt ports? A: No, this adapter is not compatible with Thunderbolt two ports, as they use different protocols despite having similar physical appearances.
• Q: What audio capabilities does the UPTab adapter have? A: The adapter can transmit up to eight channels of audio for an immersive audio experience along with video.
• Q: Can I use this adapter with a single display? A: Yes, the adapter can be used with a single HDMI display, functioning as a splitter if only one display is connected.
• Q: What graphics card features are needed to achieve dual four thousand K at sixty hertz? A: To achieve dual four thousand K at sixty hertz, your graphics card must support DSC, which is Display Stream Compression.