GAKUS 65W Surface Pro Charger Power Adapter for Surface Pro 3-X & Surface Book Black 10ft Cord

Frequently Asked Questions

• Q: What are the output specifications of the Surface Pro Charger? A: The charger outputs fifteen volts at four amps, providing sixty-five watts of power. This ensures efficient charging for compatible devices.
• Q: What is the input voltage range for this charger? A: The charger accepts an input voltage range of one hundred to two hundred forty volts. This makes it suitable for international use.
• Q: What are the dimensions of the Surface Pro Charger? A: The charger measures one point ninety-three inches in length, four point forty-five inches in width, and five point twenty-four inches in height. Its compact design is travel-friendly.
• Q: Does the charger have a USB port? A: Yes, it features an additional USB port that outputs five volts at one amp. This allows you to charge another device simultaneously.
• Q: Is this charger compatible with Surface Pro devices? A: Yes, it is compatible with a range of Microsoft Surface Pro models including Surface Pro three, four, five, six, seven, eight, and nine. It also works with Microsoft Surface Book.
• Q: How do I use the Surface Pro Charger? A: To use the charger, plug it into a power outlet and connect the Surface Pro device using the charging port. Ensure it is securely connected for optimal charging.
• Q: Can I charge my phone with this charger? A: Yes, you can charge your phone using the additional USB port while simultaneously charging your Surface device. This is convenient for multitasking.
• Q: What safety features does the charger include? A: The charger is designed with automatic thermal, overload cut-off, and short circuit protection. These features ensure safety during use.
• Q: How do I keep the charger in good condition? A: To maintain the charger, avoid exposing it to extreme temperatures and moisture. Store it in a dry place when not in use.
• Q: Is the Surface Pro Charger safe for long-term use? A: Yes, it is safe for long-term use due to its built-in safety features. Regular monitoring is still recommended to ensure optimal performance.
• Q: Can I use this charger with devices other than Surface Pro? A: Yes, it is compatible with other Microsoft devices that require a sixty-five watt power supply, but always check device specifications first.
• Q: What should I do if the charger arrives damaged? A: If the charger arrives damaged, contact the seller immediately to initiate a return or exchange. Keep the original packaging for easier processing.
• Q: Is there a warranty on the Surface Pro Charger? A: Yes, the charger typically comes with a manufacturer's warranty. Check the packaging or contact customer support for specific warranty details.
• Q: How long is the charging cord? A: The charging cord is ten feet long, providing ample length for comfortable use while charging.
• Q: Does this charger work with older Surface Pro models? A: Yes, it is compatible with older Surface Pro models such as Surface Pro three and four. Always verify model compatibility for best results.