At Electroeshop, we understand that your pet supplies are important. That's why we take extra care with every package we send. All orders are shipped in double-boxes with full insurance for additional protection, ensuring your items arrive safely.
Processing & Shipping Timeline
Processing Time: Orders are processed within 1-3 business days
Domestic Delivery: Typically 3-5 business days
Please note that delivery times are estimates and may vary based on your location, weather conditions, or other unforeseen circumstances.
Shipping Destinations
Electroeshop currently only ships to the United States.
Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States.
Discreet Packaging
We respect your privacy. All Electroeshop packages are shipped with complete discreet packaging. The product name, description, sender's name, and any information that hints about the contents are encrypted. Your package will arrive without any indication of what's inside, ensuring your purchase remains confidential.
Signature Requirements
Important Note: All orders valued above $250 will require a signature upon delivery for your protection.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your shipment's progress every step of the way.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team immediately, and we will assist you in resolving the issue.
Additional Security Measures
For your protection, we may contact you for additional order verification of the payment method on certain orders.
Questions or Concerns?
For details on returns and refunds, please refer to our Return Policy page. For any questions about shipping or delivery, please contact our customer service team at support@Electroeshop.com.
⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
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Frequently Asked Questions
Q: How does the Tosima W2 Window Cleaner Robot detect the most efficient cleaning path?A: The Tosima W2 Window Cleaner Robot is equipped with advanced sensors and AI 3.0 Path Planning technology, allowing it to intelligently detect and map out the most effective cleaning route for thorough and streak-free results.
Q: Can the Tosima window cleaning robot clean different types of glass surfaces?A: Yes, the Tosima W2 is designed to be versatile and compatible with a variety of glass surfaces, including windows, mirrors, and glass doors, making it suitable for different window sizes and thicknesses.
Q: What safety features are included in the Tosima W2 Window Cleaner Robot?A: The Tosima W2 includes built-in safety features such as anti-fall sensors and a secure attachment mechanism, ensuring that the robot remains securely attached to windows during operation, even on vertical surfaces.
Q: How do I maintain the Tosima W2 Window Cleaner Robot?A: Maintenance is easy with the Tosima W2; simply remove the washable cleaning pads for cleaning, and ensure the robot is free from debris before each use to maintain optimal performance.
Q: What different cleaning modes does the Tosima W2 offer?A: The Tosima W2 offers multiple cleaning modes, including quick spot cleaning, full-window cleaning, and options for high-rise window cleaning, allowing users to choose the mode that best suits their needs.
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