SOiOS iPhone 13 Pro Max 12 Pro Max Phone Case Kickstand Military Grade Drop Proof TPU Matte Textured Bumper Orange

Frequently Asked Questions

• Q: What materials are used in the SOiOS case? A: The SOiOS case is made from premium thermoplastic polyurethane and polycarbonate. These materials provide durability and shock absorption.
• Q: What are the dimensions of the SOiOS case? A: The SOiOS case is specifically designed for the iPhone 13 Pro Max and iPhone 12 Pro Max, which have a six point seven inch screen size.
• Q: Is this case compatible with other iPhone models? A: No, this case is exclusively compatible with the iPhone 13 Pro Max and iPhone 12 Pro Max. It will not fit any other iPhone models.
• Q: How does the built-in kickstand work? A: The built-in kickstand allows for both vertical and horizontal viewing angles. It provides a convenient way to watch videos or video chat hands-free.
• Q: Does the case support wireless charging? A: Yes, the SOiOS case supports wireless charging without needing to remove the case. This makes charging easy and hassle-free.
• Q: How do I install the SOiOS case on my phone? A: To install the case, simply align the phone with the case and press it into place until it clicks securely. Ensure all edges are snugly fit.
• Q: Will this case fit an iPhone with a screen protector? A: Yes, the SOiOS case is designed to accommodate most screen protectors. Ensure the protector does not extend beyond the edges of the screen.
• Q: How can I clean the SOiOS case? A: To clean the case, wipe it with a damp cloth using mild soap. Avoid harsh chemicals that could damage the material.
• Q: Is the SOiOS case waterproof? A: No, the SOiOS case is not waterproof. It offers military-grade drop protection but does not provide water resistance.
• Q: What should I do if my case arrives damaged? A: If your case arrives damaged, please contact customer support for assistance. They will guide you through the return or replacement process.
• Q: Is there a warranty on the SOiOS case? A: Yes, the SOiOS case comes with a warranty that covers manufacturing defects. Please refer to the included manual for details.
• Q: Can I return the SOiOS case if I'm not satisfied? A: Yes, you can return the SOiOS case within the specified return period if you are not satisfied. Ensure it is in its original condition.
• Q: How does the tire texture design help? A: The tire texture design enhances grip and prevents slips. This feature is especially useful during outdoor activities or when handling the phone with wet hands.
• Q: What are the unique features of the camera slide cover? A: The camera slide cover protects the lens from scratches and impacts while also maintaining privacy. It is designed to be higher than the lens for added protection.
• Q: Is the case easy to remove and reattach? A: Yes, the SOiOS case is designed for easy removal and reattachment. You can take it off and put it back on without any tools.