Faqs About Candlesq:The Candle Does Not Work.A:Action:(1) Insert 2C Batteries And Make Sure The Positive And Negative Terminals Installed Correctly.(2) Slide The Switch To The ''On'' Position.(3) Remove The Insulation Sheet (Plastic Piece) From The Remote Control.(4) Point To The Candles When Using The Remote Control.Q:The Wick Of The Candle Does Not Move.A:The Wick Might Be In Static Electricity.Using A Piece Of Wet Cloth Or Wet Wipe To Rub The Surface Of The Wick Gently. It Will Begin Working Soon.Faqs About Remote Controlq:Why The Remote Control Does Not Function When Pressed?A:(1) Take Off The Insulation Sheet (Plastic Piece) From The Remote Control. (2) Make Sure The Positive And Negative Terminals Installed Correctly.Q:The Timer Function Only Works For A Few Days And Then Starts Turning On And Off At Odd Times.A:The Battery In The Remote Control May Be Depleted. Try Replacing It With A New One, Ensuring The Positive And Negative Terminals Are Correctly Installed.Q:How To Change The Battery Of The Remote Control?A:We Made A Video Which Can Help Customers Change The Battery.Q: The Timer Function Does Not Meet My Expectations.A: (1) If You Press The Timer Button On The Remote Control (2/4/6/8/10/12), The Candles Will Follow The Principle Of Being Later Than The Previous Command. (For Example, When You Press 4 And Then You Press 2 Unconsciously, The Order Will Follow 2, The Later One)If The Timer Is Already Active And The Timer Button Is Pressed Again, The Candles Will Start A New Timer.(2) If You Press The Bottom Switch To ''On,'' The Candles Will Reopen, And The Timer Will Be Canceled.Q:Is It Possible For One Remote Control To Operate Multiple Candles?''A:Yes, It Is Possible.Q: What Is The Process For Programming Multiple Candles To Work On A Single Timer?A: To Operate Multiple Candles With A Single Remote Control, All You Need To Do Is Press The Button On One Remote Control.
⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Frequently Asked Questions
Q: What material is the SOFTFLAME Flameless Candle made of?A: The SOFTFLAME Flameless Candle is made of real wax. This gives it a realistic appearance while providing a safe alternative to traditional candles.
Q: What are the dimensions of the SOFTFLAME Flameless Candle?A: The candle measures four inches in diameter and eight inches in height. Its size makes it suitable for various home decor settings.
Q: What is the model number of this candle?A: The model number of this candle is seven hundred ninety-eight thousand four hundred forty-seven. This identifier can help in finding the exact product.
Q: How do I operate the SOFTFLAME Flameless Candle?A: You can operate the candle using the included remote control. The remote allows you to turn it on and off without needing to touch the candle.
Q: Is the SOFTFLAME Flameless Candle suitable for outdoor use?A: No, the SOFTFLAME Flameless Candle is designed for indoor use. It is not weather-resistant and should be kept away from moisture.
Q: Can I use this candle in a bedroom?A: Yes, this candle is ideal for use in a bedroom. It provides a flickering light without the safety hazards of an open flame.
Q: How do I clean the SOFTFLAME Flameless Candle?A: To clean the candle, wipe it gently with a soft, dry cloth. Avoid using water or cleaning solutions to maintain its finish.
Q: How should I store the SOFTFLAME Flameless Candle?A: Store the candle in a cool, dry place when not in use. This will help preserve the wax and ensure it remains in good condition.
Q: Is the SOFTFLAME Flameless Candle safe for children and pets?A: Yes, the candle is safe for children and pets. It does not have an open flame, reducing the risk of burns or fire hazards.
Q: What type of batteries does the candle require?A: The candle requires two C batteries, which are not included. Make sure to have them on hand for operation.
Q: Can I set a timer for the SOFTFLAME Flameless Candle?A: Yes, the remote control may allow for timer settings. Check the remote instructions for details on setting timers.
Q: How long do the batteries last in this candle?A: The battery life can vary, but generally, you can expect several hours of use per battery set. Actual duration depends on usage patterns.
Q: Does the candle produce any odors?A: No, the SOFTFLAME Flameless Candle does not produce any odors. It provides a clean burn without any scent.
Q: What makes this candle different from traditional candles?A: This candle features a flickering moving flame without an actual flame. This makes it safer and longer-lasting than traditional candles.
Q: Is there a warranty for the SOFTFLAME Flameless Candle?A: Yes, the candle typically comes with a manufacturer warranty. Check the product packaging or website for specific warranty details.
Q: Can I use this candle for events like weddings or parties?A: Yes, this candle is perfect for events like weddings or parties. Its ambiance and safety make it a popular choice for decorative lighting.