Faqs About Candlesq:The Candle Does Not Work.A:Action:(1) Insert 2C Batteries And Make Sure The Positive And Negative Terminals Installed Correctly.(2) Slide The Switch To The ''On'' Position.(3) Remove The Insulation Sheet (Plastic Piece) From The Remote Control.(4) Point To The Candles When Using The Remote Control.Q:The Wick Of The Candle Does Not Move.A:The Wick Might Be In Static Electricity.Using A Piece Of Wet Cloth Or Wet Wipe To Rub The Surface Of The Wick Gently. It Will Begin Working Soon.Faqs About Remote Controlq:Why The Remote Control Does Not Function When Pressed?A:(1) Take Off The Insulation Sheet (Plastic Piece) From The Remote Control. (2) Make Sure The Positive And Negative Terminals Installed Correctly.Q:The Timer Function Only Works For A Few Days And Then Starts Turning On And Off At Odd Times.A:The Battery In The Remote Control May Be Depleted. Try Replacing It With A New One, Ensuring The Positive And Negative Terminals Are Correctly Installed.Q:How To Change The Battery Of The Remote Control?A:We Made A Video Which Can Help Customers Change The Battery.Q: The Timer Function Does Not Meet My Expectations.A: (1) If You Press The Timer Button On The Remote Control (2/4/6/8/10/12), The Candles Will Follow The Principle Of Being Later Than The Previous Command. (For Example, When You Press 4 And Then You Press 2 Unconsciously, The Order Will Follow 2, The Later One)If The Timer Is Already Active And The Timer Button Is Pressed Again, The Candles Will Start A New Timer.(2) If You Press The Bottom Switch To ''On,'' The Candles Will Reopen, And The Timer Will Be Canceled.Q:Is It Possible For One Remote Control To Operate Multiple Candles?''A:Yes, It Is Possible.Q: What Is The Process For Programming Multiple Candles To Work On A Single Timer?A: To Operate Multiple Candles With A Single Remote Control, All You Need To Do Is Press The Button On One Remote Control.
⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Frequently Asked Questions
Q: What are the dimensions of the Softflame Flameless Candle Set?A: The dimensions of the Softflame Flameless Candle Set are two point two five inches in diameter and four point two inches in height. This size makes it ideal for various decorative settings.
Q: What material is the Softflame Flameless Candle made of?A: The Softflame Flameless Candle is made of real wax. This gives it a more authentic appearance compared to plastic alternatives.
Q: How many candles are included in the Softflame Flameless Candle Set?A: The set includes two candles. This allows you to create a harmonious look with multiple light sources.
Q: How do you operate the Softflame Flameless Candle?A: You can operate the Softflame Flameless Candle using the included remote control. This feature allows for convenient on/off functionality from a distance.
Q: Is the Softflame Flameless Candle remote control included?A: Yes, the remote control is included with the Softflame Flameless Candle Set. This enhances user experience by offering easy access to candle functions.
Q: How are the Softflame Flameless Candles powered?A: The Softflame Flameless Candles are powered by two AA batteries, which are not included. This battery-operated design eliminates the need for electrical outlets.
Q: What should I do to care for my Softflame Flameless Candles?A: To care for your Softflame Flameless Candles, simply dust them with a soft cloth when needed. Avoid using harsh chemicals that could damage the wax.
Q: Are Softflame Flameless Candles safe for children?A: Yes, Softflame Flameless Candles are safe for children. They do not have an open flame, reducing the risk of fire hazards.
Q: Can I use the Softflame Flameless Candles outdoors?A: Yes, the Softflame Flameless Candles can be used outdoors, but it is recommended to keep them in a sheltered area to protect them from harsh weather.
Q: What is the best way to store my Softflame Flameless Candles?A: The best way to store your Softflame Flameless Candles is in a cool, dry place away from direct sunlight. This helps maintain their appearance and functionality.
Q: Are there any hazardous materials in the Softflame Flameless Candle?A: Yes, the Softflame Flameless Candle contains lithium metal batteries. Proper disposal and care should be taken with these batteries.
Q: How do the Softflame Flameless Candles create a flickering effect?A: The Softflame Flameless Candles create a flickering effect through a unique moving flame technology. This mimics the look of a real flame for added ambiance.
Q: What color are the Softflame Flameless Candles?A: The Softflame Flameless Candles are white in color. This neutral shade complements a variety of home decor styles.
Q: Is the Softflame Flameless Candle suitable for all ages?A: Yes, the Softflame Flameless Candle is suitable for all ages. It offers a safe alternative to traditional candles for families.
Q: What is the model number of the Softflame Flameless Candle Set?A: The model number of the Softflame Flameless Candle Set is two six four one two three. This number can help identify the product for inquiries or support.