Sannce 8Ch 4K Poe Home Security Camera System, 4Pcs Wired 3Mp Outdoor Poe Cameras, 3Mp 8 Channel Nvr Security System With 1Tb Hdd For 24/7 Recording, Smart Playback, Instant Email Alert With Images

Frequently Asked Questions

• Q: What are the dimensions of the SANNCE 8CH 4K PoE Home Security Camera System? A: The dimensions of the NVR are twelve point six inches in length, seven point zero nine inches in width, and ten point six three inches in height.
• Q: What is the material of the cameras in this system? A: The cameras are made of metal, ensuring durability and resistance to the elements.
• Q: What is the storage capacity of the included hard drive? A: The system includes a one terabyte hard drive for ample storage, allowing for extensive video recording.
• Q: How do I install the SANNCE security camera system? A: Installation requires connecting each camera to the NVR using a single ethernet cable, which supplies both power and video.
• Q: Can I expand the camera system later? A: Yes, the system allows for expansion by adding up to four additional PoE cameras or a PTZ camera.
• Q: Is the SANNCE security camera system suitable for outdoor use? A: Yes, the cameras are IP66 waterproof rated, making them suitable for outdoor surveillance.
• Q: How do I clean the cameras? A: Use a soft, dry cloth to gently clean the camera lenses and body, avoiding harsh chemicals.
• Q: What is the warranty period for this security camera system? A: The system comes with a full-year warranty and a thirty-day money-back guarantee.
• Q: How do I access live footage on my mobile device? A: You can access live footage by downloading the SANNCE Sight app and scanning the provided QR code for quick installation.
• Q: What should I do if the camera is not detecting motion? A: Check the camera settings in the app to ensure motion detection is enabled and verify that the camera is not obstructed.
• Q: Is there a customer support option if I have issues? A: Yes, SANNCE offers lifetime email support for troubleshooting and assistance with the system.
• Q: Can I connect the cameras to a different brand of NVR? A: No, the cameras are designed to work specifically with the included SANNCE NVR for optimal performance.
• Q: How do I set up email alerts for motion detection? A: Email alerts can be set up through the SANNCE Sight app by configuring the motion detection settings under alerts.
• Q: What is the viewing angle of the cameras? A: Each camera has a super ninety degrees viewing angle, allowing for broad coverage of the surveillance area.
• Q: Does the system support remote access? A: Yes, you can remotely access the system and view recordings from anywhere with an internet connection.