Prisual PTZ Camera Gen 5, 20X Optical Zoom, AI Auto Tracking, Model TEM-20S Pro, SDI HDMI USB, Ideal for Streaming & Conferencing

Frequently Asked Questions

• Q: What are the dimensions of the Prisual PTZ Camera Gen 5? A: The dimensions are five point zero four inches in length, five point zero four inches in width, and six point one four inches in height. This compact size makes it suitable for various mounting options.
• Q: What is the effective pixel count of the camera's sensor? A: The sensor has an effective pixel count of two point zero seven million. This allows for high-definition video quality in various lighting conditions.
• Q: What video resolutions does the camera support? A: The camera supports multiple video resolutions including one thousand eighty p at sixty frames per second. This ensures high-quality streaming for professional use.
• Q: How do I install the Prisual PTZ Camera Gen 5? A: Installation is straightforward as it supports Power over Ethernet. Simply connect a single Ethernet cable for power, control, and video transmission.
• Q: Can I use this camera for live streaming events? A: Yes, the camera is designed for live streaming events. It offers multiple output interfaces including HDMI, USB, and LAN, allowing for versatile streaming options.
• Q: How do I set up the AI auto-tracking feature? A: To set up AI auto-tracking, press the F3 button on the remote control. You can customize tracking zones for smooth transitions during presentations.
• Q: What is the recommended operating temperature for this camera? A: The recommended operating temperature is between negative ten degrees Celsius to forty degrees Celsius. This wide range ensures functionality in various environments.
• Q: How do I clean and maintain the camera? A: To clean the camera, use a soft, dry cloth to wipe the exterior. Avoid using harsh chemicals that could damage the lens or housing.
• Q: Is the camera suitable for indoor and outdoor use? A: Yes, the camera is suitable for both indoor and outdoor use. It operates effectively in various lighting conditions, including low light.
• Q: What should I do if the camera doesn't power on? A: If the camera doesn't power on, check the power connection and ensure the Ethernet cable is securely connected. If the issue persists, consult the user manual for troubleshooting steps.
• Q: Does the camera come with a warranty? A: Yes, the camera comes with a three-year warranty. This warranty covers any manufacturing defects and ensures peace of mind for users.
• Q: Can I control the camera remotely? A: Yes, you can control the camera remotely using the included IR remote or through a web interface. This allows for convenient operation from a distance.
• Q: What types of video compression does the camera support? A: The camera supports H.265 video compression. This advanced encoding technology ensures smooth streaming even on limited bandwidth.
• Q: How many preset positions can I save? A: You can save up to two hundred fifty-five preset positions. This feature allows for quick access to frequently used camera angles.
• Q: What is the weight of the camera? A: The camera weighs approximately zero point nine kilograms. Its lightweight design facilitates easy installation and mounting.