Redcomets Pop Up Outlet CZ-2 15W Wireless Charger Mobile APP Speaker 3 Outlets 2 USB Black Glass Top

Frequently Asked Questions

• Q: What materials are used in the pop-up outlet? A: The pop-up outlet is made of tempered glass and high-quality plastic. The glass top is IP65 waterproof, ensuring durability.
• Q: What are the dimensions of the pop-up outlet? A: The product dimensions are designed for small spaces, though specific measurements are not provided. It fits in a four point nine two inch hole.
• Q: How many outlets and ports does it have? A: It features three electrical outlets, two USB ports, and one USB-C type port. This allows multiple devices to be powered simultaneously.
• Q: How do I install the pop-up outlet? A: To install, cut a four point nine two inch hole, slide the outlet body in from the top, and secure it with a ring from underneath.
• Q: Is the pop-up outlet suitable for my home office? A: Yes, it is ideal for home offices due to its multiple outlets and built-in wireless charger. It also has a speaker function for added convenience.
• Q: How do I use the mobile app control feature? A: You can control the outlet via a mobile app that allows you to turn it on and off, raise and lower the outlet, and manage LED lights.
• Q: How do I clean the pop-up outlet? A: To clean, use a damp cloth to wipe the glass surface. Avoid using abrasive cleaners that could damage the finish.
• Q: Is the pop-up outlet waterproof? A: The top glass is waterproof when lowered, but the socket is not waterproof when raised. Avoid exposing the socket to water.
• Q: How do I ensure safe usage of the outlet? A: Be cautious not to get water into the socket. Ensure the outlet is properly installed and only use it according to the manufacturer’s instructions.
• Q: What is the warranty for the pop-up outlet? A: The product typically comes with a warranty, but specific details should be confirmed with the retailer or manufacturer.
• Q: Can I use the speaker while charging devices? A: Yes, you can use the speaker while charging devices via the outlet. The speaker connects quickly to smartphones and other devices.
• Q: What if my pop-up outlet arrives damaged? A: If the outlet arrives damaged, contact customer service for assistance. They typically have a return or exchange policy.
• Q: Is the pop-up outlet easy to install? A: Yes, it is designed for easy installation with minimal tools required. The included hole opener simplifies the process.
• Q: What devices are compatible with the wireless charger? A: The built-in wireless charger is compatible with all Qi standard devices, allowing fast charging for smartphones and other gadgets.
• Q: Can I control the LED lights separately? A: Yes, the mobile app allows you to control the LED lights independently from the power functions of the outlet.