PlanetGPS 4G Real-Time OBDII GPS Tracker with OBD2 Diagnostics for Cars Trucks Black

Frequently Asked Questions

• Q: What are the dimensions of the PlanetGPS OBD 4G GPS Tracker? A: The dimensions are two point twenty-eight inches in length, one point seventy-seven inches in width, and zero point seventy-nine inches in height.
• Q: What material is the PlanetGPS OBD 4G GPS Tracker made from? A: The product is made of plastic, ensuring durability and lightweight handling.
• Q: Does the PlanetGPS OBD 4G GPS Tracker require a SIM card? A: Yes, a SIM card is included with the purchase, which is required for subscription and service.
• Q: How do I install the PlanetGPS OBD 4G GPS Tracker? A: Simply plug it into the OBD port under the dashboard of your vehicle. No professional installation is required.
• Q: Is the PlanetGPS OBD 4G GPS Tracker compatible with all vehicles? A: Yes, it is compatible with any vehicle that has an OBDII port, including cars, trucks, and construction equipment.
• Q: Can I track multiple vehicles with one subscription? A: Yes, you can track an unlimited number of devices from any device anywhere in the world.
• Q: How do I receive notifications from the PlanetGPS Tracker? A: Notifications are sent instantly through the mobile app, alerting you to movement, power disconnections, and more.
• Q: Is there a mobile app for the PlanetGPS OBD 4G Tracker? A: Yes, the PlanetGPS app is available on both the App Store and Google Play for easy access to tracking features.
• Q: How do I maintain the PlanetGPS OBD 4G GPS Tracker? A: There are no specific maintenance requirements, but ensure it remains plugged into the OBD port for optimal operation.
• Q: What should I do if my PlanetGPS OBD 4G Tracker doesn't connect? A: First, ensure the tracker is securely plugged into the OBD port. If issues persist, contact customer support for assistance.
• Q: Are there any cancellation fees for the subscription? A: No, there are no cancellation fees associated with the subscription plan.
• Q: What if the PlanetGPS OBD 4G Tracker arrives damaged? A: If the tracker arrives damaged, you can initiate a return through the seller's return policy to receive a replacement.
• Q: What is included in the subscription plan for the PlanetGPS Tracker? A: The subscription plan includes real-time tracking, unlimited geo-fencing, and instant notifications without any hidden fees.
• Q: Can I use the PlanetGPS Tracker internationally? A: Yes, the PlanetGPS OBD 4G Tracker offers worldwide coverage, making it suitable for international use.
• Q: How often does the PlanetGPS Tracker update its location? A: The tracker provides live location updates every thirty seconds at no additional cost.