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Frequently Asked Questions

• Q: What materials is the Petocase for iPhone 16 Pro Max made of? A: The Petocase is made of high-quality thermoplastic polyurethane and polycarbonate materials. These materials provide excellent protection against scrapes and bumps.
• Q: What is the size of the Petocase for iPhone 16 Pro Max? A: The Petocase is designed for the iPhone 16 Pro Max, which has a size of six point nine inches. It fits the device snugly while maintaining a slim profile.
• Q: Does the Petocase support wireless charging? A: Yes, the Petocase supports wireless charging. You can charge your iPhone without removing the case.
• Q: How do I install the Petocase on my iPhone 16 Pro Max? A: To install the Petocase, simply slide your iPhone 16 Pro Max into the case until it fits securely. Ensure all buttons and ports align properly.
• Q: Can I carry cards in the Petocase? A: Yes, the Petocase features a minimalist card slot design. It can hold at least two of your most important cards.
• Q: Is the Petocase easy to carry? A: Yes, the Petocase is lightweight and ultra-thin, adding minimal bulk to your iPhone. It’s designed for convenience and portability.
• Q: How do I clean the Petocase? A: To clean the Petocase, use a soft, damp cloth to wipe the surface gently. Avoid harsh chemicals to maintain the case's quality.
• Q: Is the Petocase safe for everyday use? A: Yes, the Petocase is designed for everyday use. It protects your phone from scratches, scrapes, and bumps while being safe to handle.
• Q: How do I store the Petocase when not in use? A: When not in use, store the Petocase in a cool, dry place away from direct sunlight. This helps maintain its shape and materials.
• Q: What makes the Petocase unique compared to other cases? A: The Petocase stands out with its adorable slim design and card holder feature. It combines style with functionality for your device.
• Q: Is the Petocase suitable for outdoor activities? A: Yes, the Petocase is suitable for outdoor activities. Its durable materials protect your phone during various adventures.
• Q: Can I return the Petocase if I’m not satisfied? A: Yes, you can return the Petocase if you're not satisfied. Please check the seller's return policy for specific details and instructions.
• Q: What should I do if my Petocase arrives damaged? A: If your Petocase arrives damaged, contact customer service immediately. They will assist you with a return or replacement process.
• Q: Is there a warranty for the Petocase? A: Yes, the Petocase comes with a thirteen-month service warranty. Any issues can be addressed within this period.
• Q: Can I use my phone's buttons easily with the Petocase on? A: Yes, the Petocase has precise cutouts for all buttons, ports, and function areas, allowing easy access without obstruction.