Ovislink Call Center Headset Training Adapter Compatible With All Rj9 Headsets, Included Wireless Headsets | Connect 2 Rj9 Headsets To 1 Telephone | Mute Buttons For Each Of The Headsets

Frequently Asked Questions

• Q: What is the model number of the OvisLink headset training adapter? A: The model number is OVT-12. This adapter is specifically designed for connecting two RJ9 headsets to one telephone.
• Q: What are the dimensions of the OvisLink training adapter? A: The dimensions are five point six inches in length, three point four inches in width, and one point six inches in height. This compact size makes it easy to integrate into your workspace.
• Q: What type of connector does the OvisLink training adapter use? A: It uses an RJ9 connector. This allows compatibility with all OvisLink headsets and other RJ9 devices.
• Q: How do I connect my headsets to the OvisLink training adapter? A: Simply plug both headsets into the RJ9 ports on the adapter. Ensure that your headsets are compatible with RJ9 connectors for proper functionality.
• Q: Can I use wireless headsets with the OvisLink training adapter? A: Yes, the adapter is compatible with wireless headsets that have RJ9 connectors. Make sure the wireless headsets can connect directly to the telephone.
• Q: Is the OvisLink training adapter easy to use? A: Yes, it is designed for simple plug-and-play use. No software installation is required, making setup quick and straightforward.
• Q: How do I mute a headset while using the OvisLink adapter? A: Each connected headset has its own mute button. You can mute any one of the headsets at any time during the call.
• Q: What warranty comes with the OvisLink training adapter? A: The OvisLink training adapter comes with a two-year warranty. This warranty ensures the quality and durability of the product.
• Q: Can I use the OvisLink training adapter with a Cisco phone? A: No, the adapter cannot be used with a Cisco phone headset if it is not compatible with Avaya phones. Always verify headset compatibility before use.
• Q: What type of cord is included with the OvisLink training adapter? A: The package includes an RJ9 to RJ9 cord and an RJ9 to two point five millimeter cord. These cords allow versatility in connecting to different phone types.
• Q: How can I ensure the training adapter works with my phone? A: To ensure compatibility, connect your headset directly to the phone first. If it works, the training adapter will also function properly.
• Q: Is the OvisLink training adapter compatible with other RJ9 headsets? A: Yes, it is compatible with all RJ9 headsets. If the headset can connect directly to the phone, it will work with the adapter.
• Q: What is the return policy for the OvisLink training adapter? A: The OvisLink training adapter comes with a thirty-day guarantee. If you're not satisfied, you can return it within this period.
• Q: What should I do if my OvisLink training adapter arrives damaged? A: If your adapter arrives damaged, contact customer support to initiate a return or exchange. Make sure to provide your order details.
• Q: Can I use the OvisLink training adapter for group training sessions? A: Yes, it is ideal for group training sessions as it allows two headsets to communicate simultaneously while one headset can be muted.