Ovislink Call Center Headset Compatible With Cisco Phone 6841, 6961, 7841, 7941G. Include Rj9 Quick Disconnect Cord Connect To P

Frequently Asked Questions

• Q: What materials is the OvisLink Call Center Headset made of? A: The OvisLink Call Center Headset is primarily made of metal. This durable construction contributes to its longevity and reliability for daily use.
• Q: What are the dimensions of the OvisLink Call Center Headset? A: The specific dimensions of the OvisLink Call Center Headset are not provided. However, it features a lightweight design that ensures comfort during extended use.
• Q: How long is the coiled headset cord? A: The coiled headset cord can stretch up to seven feet. This length provides flexibility for movement while using the headset.
• Q: How do I connect the OvisLink Call Center Headset to my Cisco phone? A: To connect the headset, plug the RJ9 Quick Disconnect cord into your Cisco phone's headset jack. This allows for a direct and quick connection.
• Q: Is the headset suitable for both left and right ear use? A: Yes, the OvisLink Call Center Headset features a rotatable microphone. This allows users to position the speaker on either ear for comfort.
• Q: Can I use this headset for long hours without discomfort? A: Yes, the headset is designed for comfort with soft leatherette ear cushions. It's ideal for users who are on the phone all day.
• Q: How do I clean and maintain the OvisLink Call Center Headset? A: To clean the headset, gently wipe the ear cushions and microphone boom with a soft, damp cloth. Avoid using harsh chemicals to maintain its quality.
• Q: What is the warranty period for the OvisLink Call Center Headset? A: The headset comes with a two-year manufacturer warranty. This warranty covers defects and ensures customer satisfaction.
• Q: How do I handle a damaged or defective headset? A: If your headset arrives damaged or defective, you should contact OvisLink customer support. They will assist you with return or replacement options.
• Q: Is this headset compatible with all Cisco phones? A: No, the OvisLink Call Center Headset is compatible specifically with Cisco Unified IP phone models that feature an RJ9 headset jack.
• Q: What features enhance the sound quality of this headset? A: The headset features noise-canceling technology and built-in acoustic shock protection. These features help deliver high-definition voice clarity.
• Q: Can I adjust the microphone position on the OvisLink headset? A: Yes, the headset includes a metal gooseneck microphone boom. This allows you to adjust the microphone to any desired position.
• Q: Is the OvisLink headset suitable for users with glasses? A: Yes, the lightweight design and soft ear cushions make it comfortable for users who wear glasses, providing a good fit without pressure.
• Q: Does this headset have acoustic shock protection? A: Yes, the OvisLink Call Center Headset is equipped with built-in acoustic shock protection. This feature helps prevent electric overload.
• Q: How can I find instructions for using the headset with different phone brands? A: You can find detailed instructions for using the headset on the OvisLink website. They provide guidance for various phone brands and models.