Nanami Wireless Charger 2 Pack Fast Wireless Charging Stand For Iphone 16/16 Plus/16 Pro Max/16 Pro/15/14/13/12/12 Pro Max, Ph

Frequently Asked Questions

• Q: What devices are compatible with the NANAMI Wireless Charger? A: The NANAMI Wireless Charger supports multiple devices, including iPhones from the 8 series to the 16 Pro Max and Samsung Galaxy S20 to S25 series.
• Q: What is the charging speed of this wireless charger? A: The charger offers three charging speeds: ten watts for Samsung devices, seven point five watts for iPhones, and five watts for standard devices.
• Q: What is included in the package? A: The package contains two fast wireless charging stands, two USB power cables, and one user manual.
• Q: What is the warranty period for the NANAMI Wireless Charger? A: The NANAMI Wireless Charger comes with a twelve-month warranty and a thirty-day money-back guarantee.
• Q: Is the NANAMI Wireless Charger safe for my devices? A: Yes, it features overcharging and over-temperature protection to ensure the safety of your devices during charging.
• Q: How do I set up the NANAMI Wireless Charger? A: To set up the charger, plug it into a power source using the included USB cable, and place your compatible device on the stand.
• Q: Can I charge my phone while using it on the NANAMI Wireless Charger? A: Yes, the ergonomic stand design allows you to charge your phone vertically or horizontally while using it.
• Q: Does the NANAMI Wireless Charger work with phone cases? A: Yes, it supports most phone cases that are not thicker than five millimeters, but please remove any metal or magnetic attachments.
• Q: What should I do if my charger is not working? A: If your charger isn't working, ensure that it's connected to a QC two point O or three point O adapter, as a lower power source may not work.
• Q: Is the NANAMI Wireless Charger suitable for travel? A: Yes, its compact design makes it suitable for travel, allowing you to charge your devices conveniently on the go.
• Q: How do I clean the NANAMI Wireless Charger? A: To clean the charger, simply use a soft, dry cloth to wipe the surface; avoid using any harsh cleaning agents.
• Q: What if my device does not start charging on the stand? A: If your device does not start charging, check if it's properly aligned on the stand and free of any metal attachments.
• Q: Can I use my NANAMI Wireless Charger with older phone models? A: Yes, you can use it with older models, but they may require a wireless charging receiver to work.
• Q: What types of devices require a wireless charging receiver? A: Devices such as Samsung Galaxy S5, S4, S3, and older LG models like G3 and G4 need a wireless receiver for charging.
• Q: Is there a specific power adapter needed for fast charging? A: Yes, a Quick Charge two point O or three point O adapter is required for fast charging, but it is not included in the package.