NANAMI Fast Wireless Charger, Qi Certified 20W PD Adapter, Classic Black, Model ACM220B, Compatible with iPhone 16/15/14/13/12 and Samsung Galaxy S

Frequently Asked Questions

• Q: What are the dimensions of the NANAMI wireless charger? A: The NANAMI wireless charger measures four point seventy-two inches in length, three point two inches in width, and four point three inches in height.
• Q: What materials is the NANAMI wireless charger made of? A: The NANAMI wireless charger is made of durable plastic, ensuring a lightweight yet sturdy design for everyday use.
• Q: What is the wattage of the NANAMI wireless charger? A: The NANAMI wireless charger operates at a wattage of ten watts for standard charging and offers faster charging at twenty watts with the included adapter.
• Q: How do I use the NANAMI wireless charger? A: To use the NANAMI wireless charger, simply place your Qi-enabled device on the charging pad, ensuring it is aligned properly for optimal charging.
• Q: Is the NANAMI wireless charger suitable for all phone cases? A: Yes, the NANAMI wireless charger can charge through most phone cases made from materials like rubber, plastic, and TPU, up to a thickness of five millimeters.
• Q: Can I charge my phone in either a vertical or horizontal position? A: Yes, the NANAMI wireless charger allows you to charge your phone in both vertical and horizontal positions, providing versatility for watching videos or making calls.
• Q: How do I clean the NANAMI wireless charger? A: To clean the NANAMI wireless charger, gently wipe the surface with a soft, damp cloth. Avoid using harsh chemicals that may damage the plastic.
• Q: Is the NANAMI wireless charger safe for my device? A: Yes, the NANAMI wireless charger is UL, FCC, CE, and RoHS certified, featuring multiple safety protections including over-temperature and short circuit protection.
• Q: How should I store the NANAMI wireless charger when not in use? A: When not in use, store the NANAMI wireless charger in a cool, dry place to prevent any damage and ensure it remains in optimal condition.
• Q: What devices are compatible with the NANAMI wireless charger? A: The NANAMI wireless charger is compatible with a wide range of devices including iPhones and Samsung Galaxy models, supporting both ten watt and seven point five watt charging modes.
• Q: Does the NANAMI wireless charger come with an adapter? A: Yes, the NANAMI wireless charger includes a twenty watt USB-C adapter to provide the best charging experience for compatible devices.
• Q: What do I do if my phone isn't charging with the NANAMI wireless charger? A: If your phone isn't charging, check if it is properly aligned on the charging pad and ensure there are no foreign objects interfering with the charging process.
• Q: Does the NANAMI wireless charger have a warranty? A: Yes, the NANAMI wireless charger typically comes with a warranty, but it's best to check the packaging or contact the manufacturer for specific details.
• Q: Can I use the NANAMI wireless charger while I’m using my phone? A: Yes, you can use your phone while it is charging on the NANAMI wireless charger without needing to unplug it, thanks to its ergonomic design.
• Q: What should I do if I receive a damaged NANAMI wireless charger? A: If you receive a damaged NANAMI wireless charger, contact the retailer or manufacturer immediately to initiate a return or exchange process.