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Frequently Asked Questions

• Q: What are the dimensions of the MQOUNY Auto Tracking Phone Holder? A: The dimensions are nine centimeters by fifteen centimeters by eight centimeters. This compact size makes it portable and suitable for various settings.
• Q: What material is the MQOUNY Auto Tracking Phone Holder made of? A: It is made of plastic. This lightweight material ensures easy handling while maintaining durability for everyday use.
• Q: Does the MQOUNY Auto Tracking Phone Holder require any apps? A: No, it does not require any apps. It features a built-in camera and sensor for automatic tracking without the need for downloads or Bluetooth.
• Q: How do I set up the MQOUNY Auto Tracking Phone Holder? A: Simply install your phone in the holder and adjust it to your preferred angle. You can start recording in seconds without complex setup.
• Q: Is the MQOUNY Auto Tracking Phone Holder suitable for both iPhone and Android devices? A: Yes, it is suitable for both iPhone and Android devices. The holder expands from two inches to four inches wide to accommodate various phone sizes.
• Q: How do I charge the MQOUNY Auto Tracking Phone Holder? A: It has a built-in rechargeable battery with a USB charging port. After fully charging, it can last up to six to eight hours of use.
• Q: What type of battery does the MQOUNY Auto Tracking Phone Holder use? A: It uses lithium-ion batteries. These batteries provide reliable performance for extended use during video recording.
• Q: Can I use the MQOUNY Auto Tracking Phone Holder for live streaming? A: Yes, it is perfect for live streaming. The auto-tracking feature allows for hands-free operation, ideal for video calls and streaming.
• Q: How do I clean the MQOUNY Auto Tracking Phone Holder? A: Wipe it down with a soft, dry cloth. Avoid using abrasive materials to maintain its appearance and functionality.
• Q: What should I do if the MQOUNY Auto Tracking Phone Holder arrives damaged? A: Contact customer support immediately for assistance. They will help you with the return or replacement process.
• Q: Is the MQOUNY Auto Tracking Phone Holder easy to carry? A: Yes, it is portable and lightweight. Its compact design makes it easy to carry for daily recording or travel.
• Q: Can the MQOUNY Auto Tracking Phone Holder be used for vlogging? A: Yes, it is ideal for vlogging. The smart tracking feature allows vloggers to move freely while maintaining focus on them.
• Q: What is the maximum weight capacity for the phone holder? A: The phone holder can securely fit a phone that weighs up to approximately one kilogram. This ensures stability during use.
• Q: Does the MQOUNY Auto Tracking Phone Holder have any safety features? A: Yes, it has built-in safety features to prevent overheating during charging. The red charging indicator alerts you when it’s charging.
• Q: Is the MQOUNY Auto Tracking Phone Holder compatible with tripods? A: Yes, it features a standard one-fourth inch interfacer. This allows it to be mounted on most tripods for added versatility.