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Frequently Asked Questions

• Q: What material is the LLZ.COQUE iPhone 13 Pro Max case made of? A: The case is made from soft thermoplastic polyurethane, also known as TPU. This material is known for its durability, flexibility, and shock-absorbing properties.
• Q: What is the size of the LLZ.COQUE case? A: The LLZ.COQUE case is specifically designed for the iPhone 13 Pro Max, which has a screen size of six point seven inches. It provides a snug fit tailored for this model.
• Q: Does the case support wireless charging? A: Yes, the case supports wireless charging. You can charge your iPhone 13 Pro Max without having to remove the case.
• Q: How do I install the LLZ.COQUE case on my iPhone? A: To install the case, align the phone with the case and gently press it into place. Ensure all corners are securely fitted for optimal protection.
• Q: Is the case suitable for everyday use? A: Yes, the LLZ.COQUE case is designed for everyday use. It features a stylish design while offering essential protection against daily wear and tear.
• Q: Can I use the camera with the case on? A: Yes, the case allows full access to the camera. Its raised edges provide additional protection for the camera lens while ensuring unobstructed use.
• Q: How do I clean the LLZ.COQUE case? A: To clean the case, use a soft, damp cloth with mild soap. Avoid abrasive cleaners to maintain the case's appearance and functionality.
• Q: Is the case safe for children? A: Yes, the case is made from non-toxic materials and is safe for children. It provides a durable option for protecting devices from accidental drops.
• Q: What is the warranty on the LLZ.COQUE case? A: The case comes with a standard manufacturer warranty that covers defects in materials and workmanship. Check with the retailer for specific warranty details.
• Q: What if the case arrives damaged? A: If the case arrives damaged, you should contact customer support immediately for a replacement or return. Most retailers have a policy for such issues.
• Q: Does the case offer protection against drops? A: Yes, the LLZ.COQUE case is shockproof and designed to absorb impact from drops. It helps protect your phone from scratches and daily damage.
• Q: Is the case compatible with screen protectors? A: Yes, the case is compatible with most screen protectors. It does not interfere with the fit or functionality of a properly applied screen protector.
• Q: What colors are available for the LLZ.COQUE case? A: The LLZ.COQUE case is available in multiple colors, including Sky Blue. This variety allows you to choose a style that suits your personal taste.
• Q: How do I store the case when not in use? A: When not in use, store the case in a cool, dry place away from direct sunlight. This helps maintain its quality and appearance over time.
• Q: Is the strap on the case functional? A: Yes, the strap is functional and designed to provide convenience. It allows you to carry your phone easily and keeps your hands free during use.