Lanhiem Samsung Galaxy S20 5G Case IP68 Waterproof Shockproof with Built-in Screen Protector Black/Gray

Frequently Asked Questions

• Q: What is the weight and thickness of the Lanhiem case for the Samsung Galaxy S20? A: The case weighs one point eighty-seven ounces and has a thickness of zero point five inches. This ultra-thin and lightweight design ensures it does not add bulk to your device.
• Q: What materials are used in the Lanhiem case? A: The Lanhiem case is made from a combination of plastic and TPU material. This blend provides durability while also absorbing shock impacts.
• Q: What are the dimensions of the Lanhiem case for the Samsung Galaxy S20? A: The case measures six point forty-six inches in length, three point fifteen inches in width, and zero point fifty-one inches in height. These dimensions ensure a precise fit for the device.
• Q: How do I install the Lanhiem case on my Samsung Galaxy S20? A: You can easily install the case by snapping the front and back covers onto your device. The design allows for quick installation and removal.
• Q: Is the Lanhiem case compatible with wireless charging? A: Yes, the Lanhiem case supports wireless charging. You can charge your Samsung Galaxy S20 without needing to remove the case.
• Q: Does the Lanhiem case support fingerprint unlocking? A: Yes, the case supports the Samsung Galaxy S20 Biometric Fingerprint Reader. Ensure to align the fingerprint pad properly for successful recognition.
• Q: What is the warranty policy for the Lanhiem case? A: The Lanhiem case comes with a twelve-month replacement warranty. Their support team responds to inquiries within twenty-four hours.
• Q: Can I use a third-party charging cable with the Lanhiem case? A: No, it is recommended to use the original Samsung Galaxy S20 charging cable. The charging port opening is specifically designed for that cable.
• Q: How do I clean the Lanhiem case? A: You can clean the Lanhiem case using a microfiber cloth. Avoid using abrasive materials to prevent scratching the case.
• Q: Is the Lanhiem case suitable for outdoor activities? A: Yes, the case is designed to be waterproof, dustproof, and shockproof, making it ideal for outdoor activities. It meets military standards for protection.
• Q: What should I do if my Lanhiem case arrives damaged? A: If your case arrives damaged, you should contact the Lanhiem support team immediately. They will assist you with the return or replacement process.
• Q: Is the built-in screen protector effective against scratches? A: Yes, the built-in screen protector is designed to prevent scratches and damage while maintaining touch sensitivity. It ensures clear visibility of the screen.
• Q: Does the Lanhiem case affect audio quality during calls? A: No, the case includes a special sound enhancement system that provides optimal audio quality for calls and media.
• Q: What is the maximum depth the Lanhiem case can withstand underwater? A: The case is fully sealed and can withstand submersion up to twenty feet deep, exceeding the IP68 standard for waterproofing.
• Q: Can I use the Lanhiem case in snowy conditions? A: Yes, the Lanhiem case is snowproof as well as waterproof and dustproof, making it suitable for use in snowy conditions.