At Electroeshop, we understand that your pet supplies are important. That's why we take extra care with every package we send. All orders are shipped in double-boxes with full insurance for additional protection, ensuring your items arrive safely.
Processing & Shipping Timeline
Processing Time: Orders are processed within 1-3 business days
Domestic Delivery: Typically 3-5 business days
Please note that delivery times are estimates and may vary based on your location, weather conditions, or other unforeseen circumstances.
Shipping Destinations
Electroeshop currently only ships to the United States.
Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States.
Discreet Packaging
We respect your privacy. All Electroeshop packages are shipped with complete discreet packaging. The product name, description, sender's name, and any information that hints about the contents are encrypted. Your package will arrive without any indication of what's inside, ensuring your purchase remains confidential.
Signature Requirements
Important Note: All orders valued above $250 will require a signature upon delivery for your protection.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your shipment's progress every step of the way.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team immediately, and we will assist you in resolving the issue.
Additional Security Measures
For your protection, we may contact you for additional order verification of the payment method on certain orders.
Questions or Concerns?
For details on returns and refunds, please refer to our Return Policy page. For any questions about shipping or delivery, please contact our customer service team at support@Electroeshop.com.
⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Related products
Frequently Asked Questions
Q: What devices are compatible with the KOOLmouse Optical 2.4G Wireless Mouse?A: The KOOLmouse is compatible with all laptops and desktops that support USB 2.0, making it a versatile choice for both home and office use.
Q: How does the optical tracking technology work on different surfaces?A: The optical tracking technology used in the KOOLmouse allows it to function effectively on a variety of surfaces, providing smooth and accurate cursor control whether you're using it on a mouse pad, desk, or other flat surfaces.
Q: Is the KOOLmouse suitable for extended use?A: Yes, the slim ergonomic design of the KOOLmouse is specifically crafted for comfort, making it ideal for extended use during work or gaming sessions without causing strain.
Q: How do I connect the KOOLmouse to my computer?A: To connect the KOOLmouse, simply plug the USB receiver into an available USB port on your computer. The mouse will automatically connect and be ready for use without the need for additional software.
Q: What is the weight and size of the KOOLmouse?A: The KOOLmouse has an item length of 4.72 inches and a width of 2.56 inches. The lightweight design ensures easy portability, making it convenient to carry in your laptop bag.
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