At Electroeshop, we understand that your pet supplies are important. That's why we take extra care with every package we send. All orders are shipped in double-boxes with full insurance for additional protection, ensuring your items arrive safely.
Processing & Shipping Timeline
Processing Time: Orders are processed within 1-3 business days
Domestic Delivery: Typically 3-5 business days
Please note that delivery times are estimates and may vary based on your location, weather conditions, or other unforeseen circumstances.
Shipping Destinations
Electroeshop currently only ships to the United States.
Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States.
Discreet Packaging
We respect your privacy. All Electroeshop packages are shipped with complete discreet packaging. The product name, description, sender's name, and any information that hints about the contents are encrypted. Your package will arrive without any indication of what's inside, ensuring your purchase remains confidential.
Signature Requirements
Important Note: All orders valued above $250 will require a signature upon delivery for your protection.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your shipment's progress every step of the way.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team immediately, and we will assist you in resolving the issue.
Additional Security Measures
For your protection, we may contact you for additional order verification of the payment method on certain orders.
Questions or Concerns?
For details on returns and refunds, please refer to our Return Policy page. For any questions about shipping or delivery, please contact our customer service team at support@Electroeshop.com.
⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Related products
Frequently Asked Questions
Q: What are the main features of the KOOLmouse 2.4G Wireless Mouse?A: The KOOLmouse features a wireless curved design that connects via a USB receiver, making it compatible with all laptops and desktops that support USB 2.0. It is designed for both home and office use, offering slim ergonomic comfort, and utilizes optical tracking technology to work on various surfaces.
Q: Is the KOOLmouse compatible with my laptop?A: Yes, the KOOLmouse is compatible with any laptop or desktop computer that has a USB 2.0 port. Simply plug in the nano receiver, and you're ready to use the mouse wirelessly.
Q: How does the optical tracking technology work on different surfaces?A: Optical tracking technology uses a light source to detect movement across surfaces. The KOOLmouse is designed to work smoothly on many different surfaces, ensuring reliable performance whether you're using it on a desk, table, or even a couch.
Q: Can I use the KOOLmouse for gaming?A: While the KOOLmouse is primarily designed for everyday tasks such as browsing and office work, it can also be used for casual gaming. However, for high-performance gaming, a specialized gaming mouse may be more suitable due to features like adjustable DPI settings and faster response times.
Q: How should I care for my KOOLmouse to ensure its longevity?A: To keep your KOOLmouse in good condition, regularly clean it with a soft, dry cloth to remove dust and debris. Avoid exposing it to extreme temperatures or moisture. Additionally, replace the batteries as needed to ensure optimal performance.
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