At Electroeshop, we understand that your pet supplies are important. That's why we take extra care with every package we send. All orders are shipped in double-boxes with full insurance for additional protection, ensuring your items arrive safely.
Processing & Shipping Timeline
Processing Time: Orders are processed within 1-3 business days
Domestic Delivery: Typically 3-5 business days
Please note that delivery times are estimates and may vary based on your location, weather conditions, or other unforeseen circumstances.
Shipping Destinations
Electroeshop currently only ships to the United States.
Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States.
Discreet Packaging
We respect your privacy. All Electroeshop packages are shipped with complete discreet packaging. The product name, description, sender's name, and any information that hints about the contents are encrypted. Your package will arrive without any indication of what's inside, ensuring your purchase remains confidential.
Signature Requirements
Important Note: All orders valued above $250 will require a signature upon delivery for your protection.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your shipment's progress every step of the way.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team immediately, and we will assist you in resolving the issue.
Additional Security Measures
For your protection, we may contact you for additional order verification of the payment method on certain orders.
Questions or Concerns?
For details on returns and refunds, please refer to our Return Policy page. For any questions about shipping or delivery, please contact our customer service team at support@Electroeshop.com.
⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Frequently Asked Questions
Q: What are the dimensions of the KOOLmouse?A: The KOOLmouse measures four point seven two inches in length, two point five six inches in width, and one point one eight inches in height. These compact dimensions make it suitable for both home and office use.
Q: What is the wireless range of the KOOLmouse?A: The KOOLmouse has a wireless range of up to thirty feet. This allows for flexible use without being tethered to your device.
Q: What type of battery does the KOOLmouse use?A: The KOOLmouse typically uses a single AA battery. This provides extended usage without frequent replacements.
Q: How do I connect the KOOLmouse to my computer?A: To connect the KOOLmouse, insert the USB receiver into your computer's USB port. The mouse will automatically connect and be ready for use.
Q: Is the KOOLmouse compatible with all operating systems?A: Yes, the KOOLmouse is compatible with Windows, Mac, and Linux operating systems. It easily connects via USB, ensuring versatility across devices.
Q: Can I use the KOOLmouse for gaming?A: Yes, the KOOLmouse can be used for casual gaming. Its optical tracking technology provides accurate movements suitable for various gaming genres.
Q: How do I clean the KOOLmouse?A: To clean the KOOLmouse, use a dry or slightly damp cloth to wipe the surface. Avoid using harsh chemicals to maintain its finish.
Q: Is the KOOLmouse ergonomic?A: Yes, the KOOLmouse features a slim ergonomic design. This helps reduce strain during prolonged use, making it ideal for daily tasks.
Q: What do I do if my KOOLmouse stops working?A: If the KOOLmouse stops working, first check the battery and replace it if needed. If issues persist, try reconnecting the USB receiver.
Q: Is the KOOLmouse suitable for left-handed users?A: Yes, the KOOLmouse is designed to be ambidextrous, making it suitable for left-handed users as well as right-handed users.
Q: What surfaces can the KOOLmouse be used on?A: The KOOLmouse works on many different surfaces, thanks to its optical tracking technology. It performs well on desks, tables, and even fabric.
Q: Can I use the KOOLmouse while charging?A: No, the KOOLmouse does not have a rechargeable feature and operates solely on a replaceable battery. It cannot be used while charging.
Q: What color options are available for the KOOLmouse?A: The KOOLmouse is available in black, featuring a unique and humorous design with a Cold Llama motif. This adds a fun touch to your workspace.
Q: Does the KOOLmouse come with a warranty?A: Yes, the KOOLmouse typically comes with a limited warranty provided by the manufacturer. Check the packaging for specific details.
Q: Is the KOOLmouse suitable for travel?A: Yes, the compact size of the KOOLmouse makes it ideal for travel. It easily fits into laptop bags without taking up much space.
<div class="dynamic-checkout__content" id="dynamic-checkout-cart" data-shopify="dynamic-checkout-cart"> <shopify-accelerated-checkout-cart wallet-configs="[{"supports_subs":true,"supports_def_opts":false,"name":"shop_pay","wallet_params":{"shopId":71498399780,"merchantName":"Electroeshop","personalized":true}},{"supports_subs":false,"supports_def_opts":false,"name":"amazon_pay","wallet_params":{"checkoutLanguage":"en_US","ledgerCurrency":"USD","placement":"Cart","sandbox":false,"merchantId":"A1D97EELABIYRS","productType":"PayAndShip","design":"C0002"}},{"supports_subs":true,"supports_def_opts":false,"name":"paypal","wallet_params":{"shopId":71498399780,"countryCode":"US","merchantName":"Electroeshop","phoneRequired":true,"companyRequired":false,"shippingType":"shipping","shopifyPaymentsEnabled":true,"hasManagedSellingPlanState":false,"requiresBillingAgreement":false,"merchantId":"CTDG3UHVZNL4L","sdkUrl":"https://www.paypal.com/sdk/js?components=buttons\u0026commit=false\u0026currency=USD\u0026locale=en_US\u0026client-id=AbasDhzlU0HbpiStJiN1KRJ_cNJJ7xYBip7JJoMO0GQpLi8ePNgdbLXkC7_KMeyTg8tnAKW4WKrh9qmf\u0026merchant-id=CTDG3UHVZNL4L\u0026intent=authorize"}}]" access-token="ab31e70b5cc21a1ceee088fbb76625d8" buyer-country="US" buyer-locale="en" buyer-currency="USD" shop-id="71498399780" cart-id="224465c07e2bc159570452789de33da5" enabled-flags="["d6d12da0","32a68cd0","a1c7ccbe","ce346acf","c0874428"]" > <div class="wallet-button-wrapper"> <ul class='wallet-cart-grid wallet-cart-grid--skeleton' role="list" data-shopify-buttoncontainer="true"> <li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li><li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li><li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li> </ul> </div> </shopify-accelerated-checkout-cart> <small id="shopify-buyer-consent" class="hidden" aria-hidden="true" data-consent-type="subscription"> One or more of the items in your cart is a recurring or deferred purchase. By continuing, I agree to the <span id="shopify-subscription-policy-button">cancellation policy</span> and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted. </small> </div>