At Electroeshop, we understand that your pet supplies are important. That's why we take extra care with every package we send. All orders are shipped in double-boxes with full insurance for additional protection, ensuring your items arrive safely.
Processing & Shipping Timeline
Processing Time: Orders are processed within 1-3 business days
Domestic Delivery: Typically 3-5 business days
Please note that delivery times are estimates and may vary based on your location, weather conditions, or other unforeseen circumstances.
Shipping Destinations
Electroeshop currently only ships to the United States.
Shipping Costs
We are pleased to offer free standard shipping on all orders within the United States.
Discreet Packaging
We respect your privacy. All Electroeshop packages are shipped with complete discreet packaging. The product name, description, sender's name, and any information that hints about the contents are encrypted. Your package will arrive without any indication of what's inside, ensuring your purchase remains confidential.
Signature Requirements
Important Note: All orders valued above $250 will require a signature upon delivery for your protection.
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your shipment's progress every step of the way.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team immediately, and we will assist you in resolving the issue.
Additional Security Measures
For your protection, we may contact you for additional order verification of the payment method on certain orders.
Questions or Concerns?
For details on returns and refunds, please refer to our Return Policy page. For any questions about shipping or delivery, please contact our customer service team at support@Electroeshop.com.
⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Frequently Asked Questions
Q: What material is the KOOLmouse made of?A: The KOOLmouse is made from carbon fiber. This material offers durability and a sleek, minimalist design.
Q: What are the dimensions of the KOOLmouse?A: The KOOLmouse measures four point seventy-two inches in length, two point fifty-six inches in width, and one point eighteen inches in height.
Q: How does the KOOLmouse connect to devices?A: The KOOLmouse connects wirelessly via a USB receiver. It is compatible with USB two point zero ports on laptops and desktops.
Q: How do I use the KOOLmouse?A: To use the KOOLmouse, simply plug the USB receiver into your device. The mouse will automatically connect and is ready for use.
Q: Is the KOOLmouse suitable for left-handed users?A: Yes, the KOOLmouse is designed to be ergonomic for both right-handed and left-handed users. Its curved shape accommodates various hand grips.
Q: Can I use the KOOLmouse on different surfaces?A: Yes, the KOOLmouse utilizes optical tracking technology, allowing it to work effectively on many different surfaces.
Q: How do I clean the KOOLmouse?A: To clean the KOOLmouse, use a soft, dry cloth. Avoid using any harsh chemicals that could damage the surface or electronics.
Q: Does the KOOLmouse require batteries?A: Yes, the KOOLmouse operates on batteries, which are not included. Be sure to have compatible batteries on hand for continued use.
Q: How do I store the KOOLmouse when not in use?A: Store the KOOLmouse in a dry place, preferably in its original packaging or a protective case, to prevent damage.
Q: Is the KOOLmouse a good choice for gaming?A: Yes, the KOOLmouse can be suitable for casual gaming, thanks to its responsive optical tracking technology.
Q: How does the KOOLmouse compare to wired mice?A: The KOOLmouse offers the advantage of wireless convenience, while wired mice typically provide a consistent connection without battery concerns.
Q: What is the warranty policy for the KOOLmouse?A: The KOOLmouse comes with a standard warranty against manufacturing defects. Contact the manufacturer for specific details.
Q: What should I do if my KOOLmouse isn't connecting?A: If your KOOLmouse isn't connecting, ensure the USB receiver is properly plugged in and check the battery status.
Q: Can I use the KOOLmouse with a tablet?A: Yes, the KOOLmouse can be used with compatible tablets that support USB connections via an adapter.
Q: Is the KOOLmouse suitable for office use?A: Yes, the KOOLmouse is ideal for office use, thanks to its slim design and ergonomic features that enhance comfort during long hours.
<div class="dynamic-checkout__content" id="dynamic-checkout-cart" data-shopify="dynamic-checkout-cart"> <shopify-accelerated-checkout-cart wallet-configs="[{"supports_subs":true,"supports_def_opts":false,"name":"shop_pay","wallet_params":{"shopId":71498399780,"merchantName":"Electroeshop","personalized":true}},{"supports_subs":false,"supports_def_opts":false,"name":"amazon_pay","wallet_params":{"checkoutLanguage":"en_US","ledgerCurrency":"USD","placement":"Cart","sandbox":false,"merchantId":"A1D97EELABIYRS","productType":"PayAndShip","design":"C0002"}},{"supports_subs":true,"supports_def_opts":false,"name":"paypal","wallet_params":{"shopId":71498399780,"countryCode":"US","merchantName":"Electroeshop","phoneRequired":true,"companyRequired":false,"shippingType":"shipping","shopifyPaymentsEnabled":true,"hasManagedSellingPlanState":false,"requiresBillingAgreement":false,"merchantId":"CTDG3UHVZNL4L","sdkUrl":"https://www.paypal.com/sdk/js?components=buttons\u0026commit=false\u0026currency=USD\u0026locale=en_US\u0026client-id=AbasDhzlU0HbpiStJiN1KRJ_cNJJ7xYBip7JJoMO0GQpLi8ePNgdbLXkC7_KMeyTg8tnAKW4WKrh9qmf\u0026merchant-id=CTDG3UHVZNL4L\u0026intent=authorize"}}]" access-token="ab31e70b5cc21a1ceee088fbb76625d8" buyer-country="US" buyer-locale="en" buyer-currency="USD" shop-id="71498399780" cart-id="34e82d30c1e9be02a2f3b5021680e8ed" enabled-flags="["d6d12da0","32a68cd0","a1c7ccbe","ce346acf","c0874428"]" > <div class="wallet-button-wrapper"> <ul class='wallet-cart-grid wallet-cart-grid--skeleton' role="list" data-shopify-buttoncontainer="true"> <li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li><li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li><li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li> </ul> </div> </shopify-accelerated-checkout-cart> <small id="shopify-buyer-consent" class="hidden" aria-hidden="true" data-consent-type="subscription"> One or more of the items in your cart is a recurring or deferred purchase. By continuing, I agree to the <span id="shopify-subscription-policy-button">cancellation policy</span> and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted. </small> </div>