Kiexung Red Flameless Candle Fairy String Light, Water Drop Flame, Advanced Led Flame Simulation With Remote And Timed Candles,

Frequently Asked Questions

• Q: What materials are used to make the Kiexung flameless candles? A: These flameless candles are made from real paraffin wax. This gives them the traditional appearance of candles while ensuring safety.
• Q: What are the sizes of the Kiexung flameless candles? A: The candles come in five different heights: four inches, five inches, six inches, seven inches, and eight inches. Each candle has a diameter of two point three inches.
• Q: How long do the Kiexung flameless candles last on a single set of batteries? A: They can operate continuously for over three hundred hours. This is achieved using two high-quality AA batteries, which are not included.
• Q: How do you operate the Kiexung flameless candles? A: Simply use the included eleven-key remote control. You can set timers for two, four, six, or eight hours and adjust brightness levels.
• Q: Can the Kiexung flameless candles be used outdoors? A: Yes, they are safe for outdoor use. However, it is recommended to keep them protected from direct exposure to the elements.
• Q: Are Kiexung flameless candles safe for children and pets? A: Yes, these candles are completely safe as they do not produce real flames. They eliminate the risk of fire and are ideal for households with children or pets.
• Q: How should I clean and maintain my Kiexung flameless candles? A: To clean them, gently wipe the surface with a soft, dry cloth. Avoid using water or cleaning solutions, as they can damage the wax.
• Q: Is there any risk of fire with Kiexung flameless candles? A: No, there is no fire risk. The LED lights simulate flickering flames without the dangers of open fire, making them safe for any setting.
• Q: What do I do if my Kiexung flameless candles arrive damaged? A: If your candles arrive damaged, contact customer service for assistance with returns or exchanges. They are committed to ensuring customer satisfaction.
• Q: Can the Kiexung flameless candles be used for special occasions? A: Yes, they are perfect for weddings, anniversaries, or any special events. Their realistic flame simulation adds elegance to the atmosphere.
• Q: How can I set the timer function on the flameless candles? A: Press the ON button on the remote to activate the timer. You can choose between two, four, six, or eight-hour settings for automatic operation.
• Q: What is the color of the Kiexung flameless candles? A: The candles are available in a vibrant red color. This makes them an attractive choice for festive occasions and decorations.
• Q: Are Kiexung flameless candles environmentally friendly? A: Yes, they are environmentally friendly as they produce no smoke or soot, making them a cleaner alternative to traditional candles.
• Q: Do the Kiexung candles produce any odor? A: No, these flameless candles do not produce any odor. They provide a pleasant ambiance without the scents associated with burning wax.
• Q: What is the warranty policy for Kiexung flameless candles? A: Kiexung offers a standard warranty against defects. For specific terms, it’s best to check the product packaging or contact customer service.