IPD IPH-160 Monaural Phone Headset 2.5mm Jack Corded with Noise Cancelling Mic for Office Call Center Cisco Polycom

Frequently Asked Questions

• Q: What materials is the IPD Phone Headset made of? A: The IPD Phone Headset is primarily made of plastic with a foam cushion for comfort. Its robust design features a matt silver hairline metal face for added durability.
• Q: What are the dimensions of the IPD Phone Headset? A: The headset measures approximately one hundred twenty-nine point ninety-two millimeters in length, five point twelve millimeters in width, and six point sixty-nine millimeters in height. These dimensions contribute to its compact and efficient design.
• Q: Is the IPD Phone Headset compatible with all phones? A: No, it is specifically compatible with Cisco SPA Series and Polycom models like three hundred twenty, three hundred twenty-one, and three hundred thirty. It does not support smartphone use.
• Q: How do I properly use the IPD Phone Headset? A: To use the headset, connect the Quick Disconnect to the two point five millimeter jack of your compatible desk or cordless phone. It is a plug-and-play device designed for immediate use.
• Q: Can I wear the headset on either ear? A: Yes, the IPD Phone Headset features a microphone boom arm that rotates two hundred seventy degrees, allowing for comfortable use on either the left or right ear.
• Q: Is the headset suitable for all-day use? A: Yes, the headset is designed for all-day comfort with lightweight materials and soft foam cushions. It is ideal for office, contact center, and home workers.
• Q: How should I clean the IPD Phone Headset? A: To clean the headset, gently wipe the plastic surfaces with a soft, damp cloth. Avoid using harsh chemicals to maintain the integrity of the materials.
• Q: What safety features does the headset include? A: The headset includes an acoustic shock protection circuit to safeguard your hearing by limiting sound levels to below one hundred five decibels. This feature is essential for prolonged use.
• Q: How do I store the IPD Phone Headset when not in use? A: Store the headset in a cool, dry place away from direct sunlight. Avoid bending the microphone boom arm excessively to maintain its functionality.
• Q: Is the headset warranty included? A: Yes, the IPD Phone Headset comes with a three-year warranty from the date of purchase, covering manufacturing defects and ensuring customer satisfaction.
• Q: How does this headset compare to other models? A: The IPD Phone Headset offers wideband audio and noise-canceling features, making it superior for clear conversations compared to standard models that may lack these specifications.
• Q: Is this headset suitable for contact center use? A: Yes, the headset is specifically designed for professional environments like contact centers, offering features such as noise cancellation and comfort for extended wear.
• Q: What if my headset arrives damaged? A: If your headset arrives damaged, please contact customer support for assistance with returns or exchanges. They will guide you through the process promptly.
• Q: Are there any specific compatibility concerns I should know about? A: Yes, it is essential to ensure your phone has a two point five millimeter headset port. If your device is not listed in the compatibility section, contact support for verification.
• Q: Can I use the headset with my smartphone? A: No, the IPD Phone Headset is not designed for use with smartphones, as it specifically connects to desk and cordless phones with a two point five millimeter jack.
• Q: What features enhance comfort in this headset? A: The headset features a lightweight design, foam cushions, and ergonomic curved headbands, making it comfortable for long periods of use in professional settings.