Hetp Battery Case For Iphone 8Plus/7Plus 8500Mah,Upgraded Protective Rechargeable Extended Battery Pack For Iphone 7Plus Chargin

Frequently Asked Questions

• Q: What is the battery capacity of the HETP Battery Case? A: The battery capacity is eight thousand five hundred milliamp hours. This provides significant power for extended use of your iPhone 7 Plus or 8 Plus.
• Q: What materials are used in this battery case? A: The battery case is made from polycarbonate. This material is known for its durability and impact resistance, ensuring good protection for your device.
• Q: What are the input and output specifications of the battery case? A: The input is five volts at one thousand milliamp, and the output is also five volts at one thousand milliamp. These specifications ensure efficient charging for your iPhone.
• Q: How do I charge my iPhone with this battery case? A: To charge your iPhone, fully insert it into the battery case and press the power button. This will start the charging process for your iPhone 7 Plus or 8 Plus.
• Q: Is this battery case compatible with other iPhone models? A: No, this battery case is only compatible with the iPhone 7 Plus and 8 Plus. It will not work with other iPhone models.
• Q: How long does the battery case extend the usage time? A: The battery case provides an extra seventeen hours of talk time. It also offers sixty hours of music playback and thirteen hours of video playback.
• Q: How do I care for the HETP Battery Case? A: Keep the battery case clean and dry. Avoid exposing it to excessive moisture to maintain its functionality and longevity.
• Q: Is the battery case safe for my iPhone? A: Yes, the battery case offers full protection against drops and impacts. It includes internal safety features to prevent overheating and short-circuiting.
• Q: Can I use wired headphones with this battery case? A: No, this battery case is not compatible with wired headphones. It only works with wireless Bluetooth headphones.
• Q: What should I do if my battery case does not charge my iPhone? A: If the battery case does not charge your iPhone, ensure it is properly connected. Remove and reinsert the iPhone to check the connection.
• Q: What is the warranty policy for the HETP Battery Case? A: The product comes with a thirty-day hassle-free return service. Contact customer support for any issues within this period.
• Q: How do I store the HETP Battery Case when not in use? A: Store the battery case in a cool, dry place. Avoid extreme temperatures to ensure the battery remains in good condition.
• Q: Can I charge my iPhone and the battery case at the same time? A: Yes, you can charge both your iPhone and the battery case simultaneously. This feature allows for convenient use.
• Q: Is the battery case lightweight? A: Yes, the HETP Battery Case is designed to be portable and easy to carry. It adds minimal weight to your iPhone.
• Q: What is included in the package with the battery case? A: The package includes one upgraded eight thousand five hundred milliamp iPhone 7 Plus/8 Plus external rechargeable battery case and one user manual.