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Frequently Asked Questions

• Q: What material is the Goocrux case made of? A: The Goocrux case is made of high-quality polycarbonate material. It provides a comfortable touch while ensuring durability and protection.
• Q: What are the dimensions of the Goocrux case? A: The case measures three point nine four inches in length, two point three six inches in width, and zero point five nine inches in height. These dimensions are specifically designed for the Samsung Galaxy Note 20 Ultra.
• Q: Is this case compatible with other phone models? A: No, this case is specifically designed for the Samsung Galaxy Note 20 Ultra. It will not fit other models.
• Q: How do I install the Goocrux case on my phone? A: To install the Goocrux case, simply align your Samsung Galaxy Note 20 Ultra with the case and press it firmly until it fits snugly. It is easy to remove as well.
• Q: Can I use the camera while the case is on? A: Yes, you can use the camera while the case is on. The case features a sliding camera cover that protects the lens without affecting its functionality.
• Q: Is the Goocrux case suitable for daily use? A: Yes, the Goocrux case is suitable for daily use. It offers protection against accidental drops and collisions, ensuring your phone stays safe.
• Q: How do I clean the Goocrux case? A: To clean the Goocrux case, use a soft, damp cloth to wipe the surface. Avoid using harsh chemicals to maintain its quality.
• Q: Will this case fit in my pocket? A: Yes, the Goocrux case is designed to be slim and lightweight, making it easy to fit in your pocket without bulk.
• Q: Can I charge my phone wirelessly with this case? A: No, you need to remove the ring stand for wireless charging. The case is compatible with wired charging.
• Q: Does the Goocrux case have a warranty? A: Yes, the Goocrux case typically comes with a warranty. Please check with the retailer for specific warranty details.
• Q: What should I do if my case arrives damaged? A: If your case arrives damaged, contact the retailer immediately for a replacement or return. They will guide you through the process.
• Q: Is the material used in the case safe for my phone? A: Yes, the polycarbonate material used in the Goocrux case is safe for your phone. It is designed to protect without causing any damage.
• Q: How does the ring holder work? A: The ring holder rotates three hundred sixty degrees, allowing you to hold your phone securely and watch videos from multiple angles.
• Q: What colors are available for the Goocrux case? A: The Goocrux case is available in a variety of colors, including the stylish 'Cool 3' pattern.
• Q: Is the Goocrux case fingerprint resistant? A: Yes, the Goocrux case is made from fingerprint resistant material, which helps maintain its appearance with regular use.
• Q: How does the sliding camera cover work? A: The sliding camera cover works by sliding smoothly along the track, protecting the camera lens while allowing easy access for photography.