gofanco 1x2 Mini DisplayPort 1.2 to Dual DisplayPort MST Hub Adapter 4K@30Hz Extended Display Mode Black PRO-MSTmDP2DP

Frequently Asked Questions

• Q: What are the dimensions of the gofanco Prophecy Mini DisplayPort to Dual DisplayPort Adapter? A: The adapter measures three point four six inches in length, two point three six inches in width, and zero point seven five inches in height.
• Q: What is the maximum resolution supported by this adapter? A: The adapter supports a maximum resolution of four thousand at thirty hertz when connected to a compatible Mini DisplayPort.
• Q: What type of graphics card is required for this adapter to function? A: A Mini DisplayPort one point two graphics card is required to utilize the full capabilities of this adapter.
• Q: How do I connect displays using the gofanco Prophecy adapter? A: You can connect two external displays through a single Mini DisplayPort output, configuring them in mirror, extended, or expanded mode.
• Q: Can I use this adapter with a Mac computer? A: No, this adapter is not compatible with Mac OS, as it only supports display mirroring instead of extending the desktop.
• Q: What type of monitors can I connect to this adapter? A: You can connect HDMI, DVI, or VGA monitors using active converters to the DisplayPort output of the adapter.
• Q: How should I care for the gofanco Prophecy adapter? A: To keep the adapter in good condition, avoid exposing it to moisture and ensure proper connection to avoid damage.
• Q: What is the warranty on the gofanco Prophecy Mini DisplayPort adapter? A: The adapter comes with a one-year limited warranty, providing coverage for defects in materials and workmanship.
• Q: Is this adapter TAA compliant? A: Yes, the gofanco Prophecy Mini DisplayPort to Dual DisplayPort Adapter is TAA compliant.
• Q: What if I need to return the adapter? A: If you need to return the adapter, please refer to the seller's return policy for instructions and eligibility.
• Q: Can I connect more than two displays using this adapter? A: No, this adapter only supports connecting two displays at a time from a single Mini DisplayPort output.
• Q: What graphics cards are compatible with this adapter? A: AMD and NVIDIA graphics cards generally support up to four displays, while Intel graphics cards are limited to three.
• Q: Does the gofanco Prophecy adapter come with tech support? A: Yes, the adapter is backed by a knowledgeable tech support team based in Silicon Valley.
• Q: Can I use the Microsoft Surface Dock with this adapter? A: No, the Microsoft Surface Dock is not compatible with Mini DisplayPort MST hubs.
• Q: What are the key features of the gofanco Prophecy adapter? A: Key features include support for two external displays, high resolution up to four thousand at thirty hertz, and compatibility with AMD Eyefinity technology.
• Q: What materials is the gofanco Prophecy adapter made from? A: The adapter is built with high-quality components and features a metal enclosure for durability and ESD protection.