BOWEIRUI G3HTA038H Li-ion Laptop Battery for Microsoft Surface Pro 5th 6th Gen 45Wh 7.57V

Frequently Asked Questions

• Q: What is the voltage and capacity of the G3HTA038H battery? A: The voltage of the G3HTA038H battery is seven point five seven volts, and its capacity is forty five watt-hours or five thousand nine hundred forty milliamp hours.
• Q: What is the battery type of the G3HTA038H? A: The G3HTA038H battery is a lithium-ion type, which is known for its longevity and efficiency in powering devices.
• Q: What does the package include when I buy this battery? A: The package includes one G3HTA038H battery, one instruction manual, and a nine-piece installation tool set for ease of use.
• Q: How do I install the G3HTA038H battery? A: To install the G3HTA038H battery, first ensure your laptop is powered off. Open the laptop case, locate the original battery, and replace it with the new battery following the included instructions.
• Q: Is the G3HTA038H battery compatible with my Surface Pro model? A: Yes, the G3HTA038H battery is compatible with Microsoft Surface Pro five and six models, including model numbers one seven nine six, one eight zero seven, and one eight zero nine.
• Q: What should I do before using the new battery? A: Before using the new battery, discharge it to five percent, then fully charge and cycle it three to four times to optimize its performance.
• Q: How should I maintain the G3HTA038H battery for optimal use? A: To maintain the battery, perform a full discharge and charge every other month, and avoid using the adapter for long periods while the battery is in use.
• Q: Can I use the G3HTA038H battery without any special precautions? A: No, it's important to avoid artificial shocks, disassembly, and exposure to fire or water to ensure the battery's safety and longevity.
• Q: What warranty comes with the G3HTA038H battery? A: The G3HTA038H battery comes with a thirty-day money-back guarantee and a twelve-month warranty for non-human factor issues.
• Q: Where can I find customer support if I have a problem? A: You can contact customer support via the seller store page by clicking 'Ask a question' if you have any issues after purchasing.
• Q: What if the G3HTA038H battery arrives damaged? A: If the battery arrives damaged, you should reach out directly to customer support for assistance with a replacement or refund.
• Q: Is there an age restriction for using the G3HTA038H battery? A: No, there is no specific age restriction, but ensure that adult supervision is provided during installation and usage.
• Q: How long does the G3HTA038H battery last on a single charge? A: The battery life on a single charge can vary based on usage, but it is designed to provide reliable performance for your Surface Pro device.
• Q: What are the dimensions of the G3HTA038H battery? A: The dimensions are not specified, but it is designed to fit precisely in Microsoft Surface Pro models five and six.
• Q: Can the G3HTA038H battery be recycled? A: Yes, lithium-ion batteries like the G3HTA038H can typically be recycled, but always check local regulations for proper disposal methods.