Fpoo 12 Pcs Flameless Flickering Window Candles With Timer Remote, Battery Operated Led Taper Christmas Tree Candles Lights With

Frequently Asked Questions

• Q: What materials are the candles made from? A: These candles are made from acrylonitrile butadiene styrene, known for its durability and safety.
• Q: What are the dimensions of each candle? A: Each candle measures zero point six inches in diameter and three point five inches in height.
• Q: How many candles are included in the package? A: The package includes twelve flameless LED window candles.
• Q: How do I operate the remote control for the candles? A: To operate, use the 'ON' or 'OFF' button to control the candles and the 'TIMER' button for a six-hour automatic cycle.
• Q: Can I adjust the brightness of the candles? A: Yes, you can increase or decrease the brightness using the dim 'plus' or 'minus' buttons on the remote.
• Q: How do I install the candles using the clips and suction cups? A: First, soak the suction cups in warm water, then ensure the surface is clean before attaching the cups to hold the candles.
• Q: What is the battery life of these candles? A: Each candle powered by one AAA battery can last for over one hundred fifty hours of lighting.
• Q: Is it safe to leave these candles unattended? A: Yes, these flameless candles are safe for unattended use as they do not produce smoke or wax drippings.
• Q: How should I clean the candles? A: To clean, simply wipe the exterior with a soft, damp cloth to remove dust or debris.
• Q: What if the remote control does not work? A: If the remote is unresponsive, check the batteries and ensure they are properly installed.
• Q: Can I use these candles outdoors? A: Yes, these candles can be used outdoors as they are designed for versatile decoration.
• Q: What is the return policy for the candles? A: The return policy allows for returns within thirty days of purchase if the product is unused and in original packaging.
• Q: Are the candles suitable for children? A: Yes, these flameless candles are safe for children since they do not have an open flame.
• Q: Do I need to purchase batteries separately? A: Yes, both the remote control and each candle require batteries that are not included in the package.
• Q: What type of batteries do the candles use? A: The candles use one AAA battery, while the remote requires two AAA batteries.
• Q: How do I cancel the timer mode? A: To cancel the timer mode, simply press the 'OFF' button on the remote control.