EXELIQ Cup Holder Charger Mount for MagSafe - 15W Fast Wireless Charger, Black, Model WH05-Y1B-EX, Heat Dissipation System

Frequently Asked Questions

• Q: What is the material of the EXELIQ Cup Holder Charger Mount? A: The EXELIQ Cup Holder Charger Mount is made of metal. This provides durability and stability while holding your devices in place.
• Q: What are the dimensions of the cup holder base? A: The cup holder base can be adjusted from three inches to four inches. This ensures compatibility with most car cup holders.
• Q: How powerful is the charging capability of this mount? A: The mount supports fifteen watts of fast charging. It also includes a PD thirty-watt adapter for optimal performance.
• Q: How do I install the EXELIQ Cup Holder Charger Mount? A: To install, simply twist the knob to adjust the base size, then place it securely into your car's cup holder. Make sure it fits snugly to avoid rattling.
• Q: Can this charger mount be used with cases on my iPhone? A: Yes, it works with MagSafe cases or without a case. If using other cases, attach the included metal ring for compatibility.
• Q: Is the charger mount adjustable for viewing angles? A: Yes, the mount features a three-ball joint design for full 360-degree rotation. You can adjust it to your preferred viewing angle easily.
• Q: How do I keep my EXELIQ Cup Holder Charger clean? A: Wipe the mount with a soft, damp cloth to clean it. Avoid using harsh chemicals that may damage the metal finish.
• Q: Does the mount have a heat dissipation feature? A: Yes, it has an automatic heat dissipation system. A built-in fan helps to maintain optimal temperature during charging.
• Q: Can I use the charger while driving? A: Yes, it is designed for use while driving. The strong magnetic hold keeps your phone secure, allowing for hands-free operation.
• Q: What should I do if the mount does not fit my cup holder? A: If the mount does not fit, ensure that the base is properly adjusted. If you still have issues, contact customer support for assistance.
• Q: Is this charger compatible with all iPhone models? A: No, it is specifically designed for the iPhone twelve series and newer. It is not compatible with older models.
• Q: What types of vehicles is this mount suitable for? A: The mount is suitable for a wide range of vehicles, including trucks, SUVs, and sedans. It fits snugly in most standard cup holders.
• Q: Can I return the charger mount if I am not satisfied? A: Yes, you can return the charger mount within the specified return period. Please check the return policy for details.
• Q: Does the product come with any accessories? A: Yes, it comes with a magnetic wireless car charger, a PD thirty-watt car charger adapter, a Type-C cable, and a metal ring.
• Q: What if my charger mount arrives damaged? A: If your charger mount arrives damaged, contact customer service immediately for a replacement or refund. Keep all original packaging for the return.