⚠️ WARNING (California Proposition 65): This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.
Frequently Asked Questions
Q: What are the dimensions of the ESR case for iPad Pro 13 inch?A: The dimensions are eleven point thirty-four inches in length, eight point seventy-four inches in width, and zero point seventy-three inches in height.
Q: What material is the ESR iPad Pro case made of?A: The case is made from thermoplastic polyurethane, which provides durability and flexibility.
Q: What iPad models is this case compatible with?A: It is compatible with the iPad Pro 13 inch M5 models from two thousand twenty-five and M4 models from two thousand twenty-four.
Q: How do I use the rotating feature of the case?A: To use the rotating feature, simply adjust the case to your desired angle for either portrait or landscape mode, ensuring the magnetic cover is securely attached.
Q: Can I detach the cover for gaming?A: Yes, the magnetic cover is detachable, allowing for hands-on gaming without the bulk of the case.
Q: How many angles can the ESR case support?A: The case supports up to nine different angles, with six suitable for viewing and three for writing.
Q: What is the best way to clean the case?A: To clean the case, use a damp cloth with mild soap and gently wipe the surface, avoiding harsh chemicals.
Q: Is the case safe for children?A: Yes, the materials used are non-toxic and safe for children, but adult supervision is recommended during use.
Q: How should I store the case when not in use?A: Store the case in a cool, dry place, ideally in its original packaging, to protect it from dust and damage.
Q: Is the ESR case suitable for travel?A: Yes, the lightweight design and durable materials make it an excellent choice for travel.
Q: Can I use the case while my iPad is charging?A: Yes, the case allows for easy access to charging ports, so you can charge your device without removing it.
Q: What if my case arrives damaged?A: If your case arrives damaged, please contact customer support immediately for assistance with returns or exchanges.
Q: Does the case come with a warranty?A: Yes, the case includes a comprehensive twelve-month protection plan.
Q: Is customer support available for setup questions?A: Yes, detailed setup videos and FAQs are provided, along with lifetime support for any inquiries.
Q: What should I do if the magnets are not holding?A: If the magnets are not holding, ensure that the cover is properly aligned and clean both surfaces to enhance magnetic attraction.