EnruigeOK OBD2 to USB-A Dash Cam Power Cable 24-Hour Surveillance ACC Mode with Switch 3.5m Black

Frequently Asked Questions

• Q: What is the input voltage range for the EnruigeOK OBD to USB-A power cable? A: The input voltage range is from thirteen volts to thirty-six volts. This range ensures compatibility with various vehicles' electrical systems.
• Q: What is the output voltage and current of this power cable? A: The output voltage is five volts, with a current of two point five amperes. This output is suitable for powering most dash cameras.
• Q: How long is the extension cable for this product? A: The extension cable is three point five meters long, which is approximately eleven point five feet. This length allows for flexible installation options.
• Q: How do I switch modes on the OBD power cable? A: To switch modes, unplug the OBD adapter, change the mode using the switch button, and then reinsert the adapter. This process is necessary for the mode change to take effect.
• Q: Is this cable suitable for all types of vehicles? A: No, this cable works well with most European cars but may not be compatible with many Chevy, GM, or certain Japanese models. It’s important to check the incompatible list in the product images.
• Q: Can I use this cable for continuous surveillance while my car is off? A: Yes, in Surveillance mode, the cable keeps the dash camera recording continuously, even when the car is turned off. This mode is ideal for parking monitoring.
• Q: What should I do to ensure the longevity of my dash camera's battery? A: To prevent battery drain, switch to ACC mode when leaving the vehicle for extended periods. This mode will power off the cable after five minutes when the car is off.
• Q: Is there any specific maintenance required for the OBD power cable? A: No specific maintenance is required. However, ensure that the connection remains clean and secure to maintain optimal performance.
• Q: What happens if the battery voltage drops below eleven point six volts? A: If the battery voltage drops below eleven point six volts, the cable will stop working to prevent draining the car battery. This feature helps protect your vehicle's electrical system.
• Q: Does this product come with a warranty? A: Yes, the product typically comes with a manufacturer's warranty. Check the purchase details or contact customer support for specific warranty information.
• Q: How do I troubleshoot if the cable isn’t powering my dash camera? A: First, check the connection at both the OBD port and the dash camera. If it’s properly connected and still not working, try switching modes and ensure the car is running.
• Q: Can I use this cable with any dash camera? A: While it works with most dash cameras, compatibility may vary. Always check the specifications of your dash camera to ensure it operates effectively with this cable.
• Q: What should I do if my OBD power cable arrives damaged? A: If the cable arrives damaged, contact the seller immediately for a replacement or refund. Most retailers have a return policy to address such issues.
• Q: Is the cable easy to install? A: Yes, the cable is designed for plug-and-play installation. Simply connect it to the OBD port of your vehicle and your dash camera for immediate use.
• Q: What is the material used for this power cable? A: The product description does not specify a particular material, but it is designed for durability and reliability in automotive applications.