VIKESI iPad Pro 12.9 Case 6th/5th/4th/3rd Gen Clear Back TPU Rose Gold with Pencil Holder

Frequently Asked Questions

• Q: What is the size of the DTTOCASE for iPad Pro? A: The size of the DTTOCASE for iPad Pro is eleven point four two inches long, nine point zero six inches wide, and zero point five nine inches thick. These dimensions ensure a snug fit for your iPad Pro.
• Q: What material is the DTTOCASE made from? A: The DTTOCASE is made from thermoplastic polyurethane for flexibility and durability. The back cover is made of hard crystal clear PC, providing strong support.
• Q: Is this case compatible with all iPad models? A: No, this case is only compatible with the Apple twelve point nine inch iPad Pro models from the sixth, fifth, fourth, and third generations. It is not suitable for any other iPad devices.
• Q: How do I install the DTTOCASE on my iPad? A: To install the DTTOCASE, simply align your iPad Pro with the case and press it into place until it fits snugly. Ensure all cutouts align with buttons and ports.
• Q: Can I use the Apple Pencil with this case? A: Yes, this case features a built-in pencil holder that supports wireless charging for the second generation Apple Pencil. It's designed to keep your Pencil secure and accessible.
• Q: Does the case provide camera protection? A: Yes, the DTTOCASE includes a camera protection cover to shield your camera from scratches and damage. This ensures that your photos remain clear and unobstructed.
• Q: How should I clean the DTTOCASE? A: To clean the DTTOCASE, wipe it gently with a soft, damp cloth. Avoid using abrasive cleaners or excessive moisture to maintain the case's clarity and quality.
• Q: Is the DTTOCASE waterproof? A: No, the DTTOCASE is not waterproof. While it provides protection against shocks and drops, it is not designed to be submerged in water.
• Q: What is the warranty on the DTTOCASE? A: The DTTOCASE comes with a lifetime warranty, which requires activation within thirty days of purchase. This warranty covers free replacement in case of defects.
• Q: Can I use the auto sleep/wake feature with this case? A: Yes, the DTTOCASE supports the auto sleep/wake feature. The built-in magnets allow your iPad to automatically wake or sleep when the case is opened or closed.
• Q: How does this case compare to other iPad cases? A: The DTTOCASE offers a three-in-one design with full protection, a slim profile, and precise cutouts compared to bulkier options. It combines style with functionality.
• Q: Is this case suitable for students? A: Yes, the DTTOCASE is suitable for students due to its lightweight design and built-in pencil holder. It provides protection against daily wear and tear.
• Q: What if the case arrives damaged? A: If the DTTOCASE arrives damaged, you can contact customer support for assistance. They will guide you through the return process.
• Q: Does this case add much bulk to the iPad? A: No, the DTTOCASE is designed to be slim and stylish, adding only a thickness of zero point five nine inches to your iPad Pro. It maintains a sleek profile.
• Q: Is the DTTOCASE available in other colors? A: Currently, the DTTOCASE is offered in rose gold. Other color options may vary based on availability.
• Q: What kind of protection does this case offer? A: The DTTOCASE offers full protection with a front PU leather cover, soft TPU frame, and hard crystal clear back. It guards against shocks, drops, and impacts.