Dromance Christmas Battery Operated Flameless Candles Flickering Remote And Timer Glass Led Pillar Candles Moving Wick Real Wax

Frequently Asked Questions

• Q: What are the dimensions of these candles? A: The candles come in three sizes: three inches in diameter and four, five, and six inches in height.
• Q: What materials are used to make these candles? A: These candles are made of real wax with a plastic glass shell, ensuring a realistic appearance.
• Q: Do these candles have a moving wick feature? A: Yes, these candles feature a patented moving wick design, adding to their flickering effect.
• Q: How do I operate the flameless candles? A: You can operate the candles using a ten-key remote, which allows you to turn them on and off, adjust brightness, and set a timer.
• Q: How do I set the timer for the candles? A: You can set the timer for two, four, six, or eight hours, and it will cycle every twenty-four hours once activated.
• Q: Are these candles safe for pets and children? A: Yes, these flameless candles are safe for pets, children, and elders, as they do not pose a fire hazard.
• Q: How do I clean and maintain these candles? A: To clean the candles, simply wipe them with a soft, dry cloth to remove dust and avoid using water.
• Q: How long do the batteries last in these candles? A: Each candle requires two AA batteries, which can last up to three hundred hours, making them ideal for long-term use.
• Q: Can I use these candles outdoors? A: While they are designed for indoor decoration, they can also be used outdoors, provided they are kept dry.
• Q: What if my candles arrive damaged? A: If your candles arrive damaged, please contact customer support for a satisfactory solution or replacement.
• Q: Are the decals on the candles removable? A: No, the decals, including gold snowman and Christmas tree designs, are not removable as they are part of the candle's design.
• Q: Can I use the remote from a distance? A: Yes, the remote allows you to operate the candles from up to twenty feet away.
• Q: Is there a warranty for these candles? A: Yes, there is a satisfaction guarantee, and each candle is thoroughly tested before leaving the factory.
• Q: What colors do these candles come in? A: These candles are available in a gold snowman design, adding a festive touch to your holiday decor.
• Q: Are these candles suitable as gifts? A: Yes, these flameless candles make a great gift idea for friends, family, and children during the holiday season.