Dreamerx Microsoft Surface Go 4 10.5'' 2023/ Surface Go 3 10.5'' 2021/ Surface Go 2 10.5'' 2020/ Surface Go Case 10'' 2018 With

Frequently Asked Questions

• Q: What material is the DreamerX Microsoft Surface Go case made of? A: The case is made of rubber, specifically a combination of durable PC and shock-absorbing TPU material. This three-layer construction provides maximum protection against drops and bumps.
• Q: What are the dimensions of the case? A: The dimensions of the case are seven point two inches in length, seven point two inches in width, and zero point seventy-nine inches in height. These dimensions are designed to fit the Microsoft Surface Go tablets perfectly.
• Q: Is the case compatible with multiple Surface Go models? A: Yes, the case is compatible with Microsoft Surface Go 4, Surface Go 3, Surface Go 2, and Surface Go 1. It fits all these models that are ten point five inches or ten inches in size.
• Q: How do I install the DreamerX Surface Go case? A: To install the case, simply slide your Microsoft Surface Go into the case, ensuring all corners fit snugly. The design allows for easy installation and removal without damaging the tablet.
• Q: Can I adjust the hand strap on the case? A: Yes, the hand strap is adjustable. You can modify the tightness to hold the tablet securely with one hand, making it convenient for various users including kids and professionals.
• Q: Does the case have a kickstand feature? A: Yes, the case features a three hundred sixty-degree rotating kickstand. This allows for multiple viewing angles, making it ideal for watching videos or video conferencing.
• Q: How do I clean the DreamerX Surface Go case? A: To clean the case, use a damp cloth with mild soap and gently wipe the surface. Avoid using harsh chemicals that can damage the rubber material.
• Q: Is the case water-resistant? A: Yes, the case is water-resistant. It features a special paint coat to protect against rain and small splashes, but it is not suitable for underwater use.
• Q: How should I store the case when not in use? A: When not in use, store the case in a cool, dry place away from direct sunlight. This will help preserve the material and maintain its shape.
• Q: Is the case safe for kids? A: Yes, the case is made of food-grade silicone, making it safe for children. It is designed to withstand rough handling and is friendly for kids to use.
• Q: What makes this case shockproof? A: The case is shockproof due to its advanced three-in-one construction, combining premium PC and shock-absorbing silicone materials. This design protects the tablet from accidental drops and impacts.
• Q: Can I use the Surface Pen with this case? A: Yes, the case includes a holder for the Surface Pen, allowing you to keep your pen securely in place while using the tablet.
• Q: Is this case suitable for outdoor use? A: Yes, the case is suitable for outdoor use due to its rugged design and shockproof material. It provides excellent protection during outdoor activities.
• Q: What if my case arrives damaged? A: If your case arrives damaged, contact the customer service team for assistance with returns or exchanges. They will guide you through the process to resolve the issue.
• Q: Does the case provide dust protection? A: Yes, the case offers dust protection with covers for each port. This helps prevent dust from entering the charging port and other openings.
• Q: Is there a warranty on the DreamerX case? A: Yes, the DreamerX case typically comes with a warranty. Please check the product details or contact customer service for specific warranty information.