Dockem Koala Wall Mount 2Xl: Damage Free Or Screw In Universal Dock For Laptops, Or Tablets And Smartphones With Thicker Cases (Black)

Frequently Asked Questions

• Q: What materials is the Dockem Koala Wall Mount 2XL made of? A: The Dockem Koala Wall Mount 2XL is made of ABS plastic, which is known for its durability and strength.
• Q: What is the weight capacity of the Dockem Koala Mount 2XL? A: The weight capacity is five pounds per bracket, making it suitable for most laptops, tablets, and smartphones.
• Q: What thickness of devices can the Koala Wall Mount accommodate? A: The mount can accommodate devices with a thickness between fourteen millimeters and twenty-two millimeters.
• Q: How do I install the Koala Wall Mount 2XL? A: You can install the mount using either the included 3M Command Strips for damage-free application or screws with anchors for a more permanent setup.
• Q: Is the Koala Mount suitable for all smartphone and tablet models? A: Yes, the mount is designed to fit a wide range of devices, including smartphones and tablets, as long as they are within the specified thickness.
• Q: Can I use the Koala Mount with a protective case on my device? A: Yes, many devices can remain in their protective cases as long as the total thickness does not exceed twenty-two millimeters.
• Q: How do I clean the Koala Wall Mount? A: To clean the mount, simply wipe it with a damp cloth. Avoid using harsh chemicals that could damage the ABS plastic.
• Q: What is the warranty on the Dockem Koala Mount? A: The mount comes with a six-month warranty, with an option to register for an extension.
• Q: Is the installation process difficult for beginners? A: No, the installation is incredibly simple and can be completed in just a few minutes, making it accessible for beginners.
• Q: Can I return the Koala Wall Mount if it doesn't fit my device? A: Yes, you can return it if it does not fit your device, following the retailer's return policy.
• Q: What if the mount arrives damaged? A: If the mount arrives damaged, you should contact customer support for a replacement or refund.
• Q: Does the Koala Mount leave access to ports on my device? A: Yes, the design ensures that ports on the sides and bottom of your device remain accessible.
• Q: How does the built-in cord clip work? A: The Koala Mount features two types of cord clips: one for temporary use and another for a semi-permanent hold of your charging cord.
• Q: Is the Koala Wall Mount suitable for bedside use? A: Yes, it is perfect for bedside use, allowing you to charge your device without taking up valuable nightstand space.
• Q: What surfaces can the 3M Command Strips adhere to? A: The strips adhere to most smooth, flat surfaces, allowing for a variety of installation options.