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Frequently Asked Questions

• Q: What are the dimensions of the K20S Pro dash cam? A: The K20S Pro dash cam measures two point seventy-six inches in length, one point eighteen inches in width, and one point ninety-seven inches in height.
• Q: What is the resolution of the K20S Pro dash cam? A: The K20S Pro dash cam records in Ultra HD four thousand by two thousand one hundred sixty pixels for the front camera and full HD one thousand eighty pixels for the rear camera.
• Q: What type of battery does the K20S Pro use? A: The K20S Pro contains lithium ion batteries, which are essential for powering the device and ensuring its functionality.
• Q: How do I set up the K20S Pro dash cam? A: To set up the K20S Pro, mount the camera using the included adhesive, connect the power cable, and download the 'Viidure' app for WiFi connectivity.
• Q: Is the K20S Pro compatible with smartphones? A: Yes, the K20S Pro is compatible with smartphones via the 'Viidure' app, available for both iOS and Android devices.
• Q: Can the K20S Pro be used for parking surveillance? A: Yes, the K20S Pro includes two parking modes for surveillance: G-sensor detection and time-lapse recording for continuous monitoring.
• Q: How should I clean the K20S Pro dash cam? A: To clean the K20S Pro, use a soft, dry cloth to wipe the exterior and screen, avoiding harsh chemicals that could damage the lens.
• Q: What is the temperature range for the K20S Pro operation? A: The K20S Pro can operate effectively in temperatures ranging from minus four degrees Fahrenheit to one hundred fifty-eight degrees Fahrenheit.
• Q: Does the K20S Pro have a warranty? A: Yes, the K20S Pro comes with a twelve-month warranty, which can be extended to thirty-six months upon registration within seven days.
• Q: What should I do if my K20S Pro dash cam arrives damaged? A: If your K20S Pro arrives damaged, contact customer support for assistance with returns or replacements as per the warranty policy.
• Q: How does loop recording work on the K20S Pro? A: The K20S Pro features loop recording, which automatically overwrites the oldest videos when the memory card is full, ensuring continuous recording.
• Q: Is the K20S Pro suitable for night driving? A: Yes, the K20S Pro offers excellent night vision capabilities, capturing clear footage even in low-light conditions.
• Q: What is the maximum memory card capacity for the K20S Pro? A: The K20S Pro supports a maximum memory card capacity of two hundred fifty-six gigabytes, allowing for extensive video storage.
• Q: What is the weight of the K20S Pro dash cam? A: The weight of the K20S Pro dash cam is approximately six hundred grams, making it lightweight and easy to install.
• Q: Can I use the K20S Pro while charging? A: Yes, the K20S Pro can be used while charging, allowing for uninterrupted recording during long trips.