HETP 6000mAh Ultra Slim Rechargeable Battery Case for iPhone 6/6s/7/8/SE (4.7 inch) Rose Gold

Frequently Asked Questions

• Q: What is the capacity of the battery case? A: The capacity of this battery case is six thousand milliamp hours. This high capacity provides significant extra standby time for your iPhone 6, 6s, 7, 8, or SE models.
• Q: What material is the battery case made of? A: The battery case is made of neoprene. This material is chosen for its durability and ability to protect your phone from scratches.
• Q: What are the output and input voltage specifications? A: The output voltage is five volts, while the input voltage is also five volts. This ensures efficient charging for your iPhone.
• Q: How do I install the battery case on my iPhone? A: To install, simply insert your iPhone into the battery case's output port. Make sure it is fully inserted for optimal charging performance.
• Q: Can I charge my iPhone and the battery case simultaneously? A: Yes, you can charge both your iPhone and the battery case at the same time. This feature allows for convenient syncing without removing the case.
• Q: Is this battery case suitable for iPhone 6s Plus or 6 Plus? A: No, this battery case is designed specifically for iPhone 6, 6s, 7, 8, and SE models. It does not fit iPhone 6s Plus or 6 Plus.
• Q: How do I care for the battery case? A: To keep the battery case in good condition, avoid exposing it to extreme temperatures and moisture. Regularly check the battery level using the LED indicators.
• Q: What safety features does the battery case have? A: The battery case includes internal safe chips that prevent short-circuiting, overheating, and overcharging. These features help maintain the battery's longevity.
• Q: How should I store the battery case when not in use? A: Store the battery case in a cool, dry place when not in use. Ensure the battery is charged to at least fifty percent to maintain battery health during storage.
• Q: What warranty does this battery case come with? A: This battery case comes with an eighteen-month warranty. Should you experience any issues, you can contact customer support for assistance.
• Q: Can I use traditional headphones with this battery case? A: Yes, traditional three point five millimeter headphones can be used with this battery case. It is also compatible with Apple AirPods and other wireless Bluetooth headphones.
• Q: What happens if my battery case arrives damaged? A: If your battery case arrives damaged, you should contact customer support immediately. They can assist with returns or exchanges under the warranty policy.
• Q: How do I know when to charge the battery case? A: The battery case features a four-level LED power indicator. The lights show the charge level as twenty-five, fifty, seventy-five, or one hundred percent.
• Q: Can I use the battery case while traveling? A: Yes, the battery case is an excellent choice for travel. Its high capacity ensures your phone remains charged during trips, camping, or business meetings.
• Q: Is the battery case easy to use? A: Yes, the battery case is designed for easy installation and use. Simply insert your phone and press the power button to start charging.