YZAESHAY 65W 15V 4A Surface Pro Charger with 20W USB C Port for Microsoft Surface Pro, Laptop, Studio, Go, Book Black

Frequently Asked Questions

• Q: What are the output specifications of the Surface Pro charger? A: The charger provides an output of fifteen volts and four amps. It also includes a twenty-watt USB-C port for additional fast charging.
• Q: How long is the cord of the Surface Pro charger? A: The charger features a cord that is nine feet long. This length allows for flexibility in reaching distant outlets.
• Q: What is the input voltage range for the charger? A: The charger accepts an input voltage range of one hundred to two hundred forty volts. It supports both fifty and sixty hertz frequencies.
• Q: How do I use the Surface Pro charger? A: To use the charger, simply plug it into a compatible device's charging port. Ensure the connection is secure for optimal charging performance.
• Q: Can I charge my phone while using the Surface Pro charger? A: Yes, you can charge your phone simultaneously using the twenty-watt USB-C port. This enables convenient charging of multiple devices at once.
• Q: Is the Surface Pro charger compatible with various Microsoft devices? A: Yes, it is compatible with several Microsoft devices including Surface Pro models and Surface Book series. It works with Surface Laptop and Surface Go as well.
• Q: How should I care for the Surface Pro charger? A: To care for the charger, avoid bending or twisting the cord excessively. Keep it in a dry and clean area to prevent damage.
• Q: What safety features does the Surface Pro charger have? A: The charger includes built-in safety protections against high temperatures, short circuits, and overcharging. This ensures safe usage and extends device life.
• Q: Can I return the charger if I have issues? A: Yes, you can return the charger for a free replacement or full refund within twelve months of purchase. Be sure to follow return procedures.
• Q: Is there a warranty for the Surface Pro charger? A: Yes, the charger comes with a worry-free warranty covering replacements and refunds for a full year. This adds extra assurance for customers.
• Q: Can I use this charger with devices other than Microsoft products? A: Yes, the charger is compatible with a variety of devices including iPhones and iPads, as well as select Android smartphones. It provides versatile charging options.
• Q: What materials are used in the Surface Pro charger? A: The charger is made with high-quality materials, including thick copper wire and a soft touch TPE coating for durability. This ensures reliable performance over time.
• Q: How fast does the Surface Pro charger charge devices? A: The charger can fully charge a Surface Pro 8 in just one and a half hours. Its USB-C port charges devices three times faster than standard five-watt chargers.
• Q: Is the charger suitable for travel? A: Yes, the charger is suitable for travel due to its compact design and long cord. It can be conveniently used in various locations like homes, schools, and offices.
• Q: What dimensions does the Surface Pro charger have? A: The charger has dimensions of three point six inches in length, two inches in width, and one inch in height. This size is manageable for use and storage.