360 Ace/Ace Pro Replacement Battery 2 Packs 1800Mah With Triple Slot Fast Charger Hub For Insta360 Ace Pro/Ace Action Camera Acc

Frequently Asked Questions

• Q: What is the capacity of the 360 Ace/Ace Pro batteries? A: Each battery has a capacity of eighteen hundred milliampere-hours. This powerful capacity ensures longer use for your Insta360 Ace Pro or Ace action camera.
• Q: What materials are used in the 360 Ace/Ace Pro battery? A: The battery features a frosted ABS and PC casing. These materials provide durability and fire resistance for safer usage.
• Q: How many batteries are included in the pack? A: The pack includes two batteries. This allows for extended use and backup during video shoots or photography sessions.
• Q: How do I charge the 360 Ace/Ace Pro batteries? A: You can charge the batteries using the included three-channel charger. This charger allows for simultaneous charging of all three batteries.
• Q: Is the charger compatible with other devices? A: No, the charger is specifically designed for the 360 Ace/Ace Pro batteries. It features a USB Type-C charging port for efficient charging.
• Q: Can I use the batteries with my Insta360 camera? A: Yes, these batteries are fully compatible with the Insta360 Ace and Ace Pro cameras. They are designed to meet the exact specifications of these models.
• Q: How should I store the 360 Ace/Ace Pro batteries? A: Store the batteries in a cool, dry place when not in use. Ensure they are kept away from extreme temperatures to maintain battery life.
• Q: Are there safety features in the charger? A: Yes, the charger includes safe and reliable circuitry. It ensures stable voltage and current output during the charging process.
• Q: What is the charging time for the batteries? A: The batteries can be fully charged in approximately three and a half hours. The USB Type-C port helps reduce charging time significantly.
• Q: What should I do if the battery does not charge? A: If the battery does not charge, check the charger connections and ensure it is plugged in properly. If issues persist, contact customer service for support.
• Q: Is there a warranty on the 360 Ace/Ace Pro batteries? A: Yes, there is a thirty-day refund policy. If you have any questions or issues, customer service is available twenty-four hours a day.
• Q: What should I do if the battery is damaged upon arrival? A: If the battery is damaged, contact customer service immediately. They will assist you with the return process and provide a replacement if necessary.
• Q: How do I know when my battery is charging? A: The charger features a smart LED indicator. This light shows the charging status, making it easy to monitor the battery charging process.
• Q: Can I charge multiple batteries at once? A: Yes, the three-channel charger allows simultaneous charging of up to three batteries. This is convenient for quick battery replacements during use.
• Q: Are these batteries affected by memory effect? A: No, these batteries utilize lithium technology, which means they do not suffer from memory effect. You can recharge them at any time without reducing their capacity.