TOMSHEIR 2-Pack 2000mAh Batteries & Quick Charger for GoPro Hero 9/10/11/12 Blue Black

Frequently Asked Questions

• Q: What is the capacity of the batteries? A: Each battery has a capacity of two thousand milliamp hours. This ensures long-lasting power for your GoPro Hero 9, Hero 10, Hero 11, and Hero 12.
• Q: What are the dimensions of the charger? A: The charger measures three point thirty-five inches in length, two point twenty-four inches in width, and zero point ninety inches in height. This compact design makes it easy to carry.
• Q: What material is used for the charger? A: The charger is made from high-quality, durable materials. It features a matte texture that is anti-slip, wear-resistant, and scratch-resistant.
• Q: How do I charge the batteries? A: You can charge the batteries using the included charger that can charge two batteries simultaneously. Simply insert the batteries into the charger and connect it to a power source.
• Q: Is this charger compatible with other GoPro models? A: Yes, the charger is fully compatible with GoPro Hero 9, Hero 10, Hero 11, and Hero 12. It is designed to work seamlessly with these models.
• Q: Can I use the charger as a storage box? A: Yes, the charger can also function as a storage box. It can hold three batteries and three Micro SD cards.
• Q: How do I clean the batteries and charger? A: Clean the batteries and charger with a soft, dry cloth. Avoid using water or any liquid cleaners to prevent damage.
• Q: How should I store the batteries when not in use? A: Store the batteries in a cool, dry place and keep them in their protective boxes to avoid damage. This will help maintain their longevity.
• Q: What safety features does the charger have? A: The charger includes multiple safety features such as overcharge protection, overcurrent protection, and short circuit protection. These features ensure safe charging.
• Q: What if my product arrives damaged? A: If your product arrives damaged, please contact customer service for assistance. They will guide you through the return process.
• Q: Is there a warranty for the product? A: Yes, there is a lifetime warranty for the product. If it breaks, you can receive a replacement within two years.
• Q: What is the input voltage for the charger? A: The charger requires an input voltage of five volts and two point one amps. This ensures efficient charging of the batteries.
• Q: How does the digital monitor on the charger work? A: The digital monitor displays the specific percentage of battery power remaining. This allows you to check the charge status at any time.
• Q: Are the batteries safe for travel? A: Yes, the batteries are safe for travel. However, ensure they are stored properly to avoid any issues during transportation.
• Q: What should I do if the batteries lose capacity? A: If the batteries lose capacity, perform several discharge and charge cycles to help restore their normal capacity.
• Q: Can these batteries be used in extreme temperatures? A: While the batteries can function in various temperatures, it is recommended to avoid extreme heat or cold to maintain performance.