Som Lam Case For New Ipad 9.7 Inch 2018/2017 (Ipad 6Th And 5Th Generation) Pro 9.7 Case,Ipad Air 2 Case, Ipad Air Case Shockpr

Frequently Asked Questions

• Q: What is the size of the Som Lam case for the iPad? A: The case measures nine point seven inches in length, seven point three inches in width, and zero point seven inches in height. It is specifically designed for the iPad 9.7 inch models.
• Q: What materials are used in the Som Lam iPad case? A: The case is made from ultra-thin PU leather with a sturdy PC frame and an Epoxy Resin Board interlayer. This combination provides durability and protection against scratches and fingerprints.
• Q: Is the Som Lam case waterproof? A: Yes, the case is waterproof and stain-resistant. This feature ensures that your iPad remains protected from spills and moisture.
• Q: How do I use the Som Lam iPad case? A: To use the case, simply insert your iPad into the provided slot. The case features a magnetic closure and a multi-angle viewing stand for convenience.
• Q: Does the case automatically wake or sleep the iPad? A: Yes, the case includes a built-in magnetic strip that enables the auto sleep/wake feature. This function activates when the lid is opened or closed.
• Q: Can I access all the iPad's features while it's in the case? A: Yes, the case has precise cutouts that allow easy access to charge ports, speakers, headphones jack, and volume buttons without removing the iPad.
• Q: What is the best way to clean the Som Lam iPad case? A: To clean the case, wipe it gently with a damp cloth to remove any dust or stains. The PU leather exterior is easy to wipe down.
• Q: Is the case suitable for all iPad models? A: No, this case is specifically designed for the iPad 9.7 inch models from 2018 and 2017, as well as the iPad Air and Air 2. It is not compatible with other iPad models.
• Q: Does the case come with any additional accessories? A: Yes, the package includes a matching set of four-inch coasters. These coasters are thicker and more absorbent than typical cork coasters.
• Q: What is the warranty policy for the Som Lam case? A: The warranty policy provides coverage for defects in materials and workmanship. If you encounter any issues, please reach out for assistance.
• Q: What if my case arrives damaged? A: If your case arrives damaged, you should contact customer support immediately. They will guide you through the return or replacement process.
• Q: Is the Som Lam case safe for children? A: Yes, the materials used in the case are non-toxic and safe. It is suitable for all ages, including children.
• Q: How does the shock absorption feature work? A: The case features air cushion technology and a honeycomb structure that provides effective shock absorption and thermal dissipation, protecting your iPad from impacts.
• Q: What is the return policy for the Som Lam case? A: The return policy allows for returns within a specified period if the product is unused and in its original packaging. Contact customer service for details.
• Q: Can I use the case while charging my iPad? A: Yes, you can charge your iPad while it is in the case. The design allows for easy access to the charging port.