Mark Feldstein & Associates Led Flameless Cardinal And Pinecones Jeweled Iced Glass Pillar Candles, Set Of 3, 6 Inch

Frequently Asked Questions

• Q: What are the dimensions of the flameless candles? A: The set includes three pillars measuring three inches wide and four inches, five inches, and six inches tall.
• Q: What materials are the candles made of? A: The candles are made of glass with a wax filling, providing a realistic candle appearance.
• Q: Is this product safe for indoor use? A: Yes, the flameless candles are safe for indoor use as they do not have an open flame or melting wax.
• Q: How do I operate the automatic timer on the candles? A: To use the automatic timer, set it to turn on for six hours at the same time every day.
• Q: Can these candles be used outdoors? A: While they are designed primarily for indoor use, they can be used outdoors in dry conditions.
• Q: How do I clean the glass pillars? A: To clean the glass pillars, gently wipe them with a soft, damp cloth to avoid damaging the material.
• Q: How long do the batteries last in the candles? A: The battery life can vary, but typical usage with the timer can last several weeks before needing replacement.
• Q: Are the candles suitable for children? A: Yes, the flameless design makes these candles safe for homes with children since there is no risk of fire.
• Q: Can I use scented candles instead of these flameless ones? A: These flameless candles are unscented, so if you prefer fragrance, you may want to explore scented options.
• Q: What should I do if the candles arrive damaged? A: If the candles arrive damaged, contact customer support for assistance with a return or replacement.
• Q: Do the candles flicker like real candles? A: Yes, the LED lights flicker and glow, mimicking the appearance of real candlelight.
• Q: How do I store the candles when not in use? A: Store the candles in a cool, dry place, away from direct sunlight to prevent damage.
• Q: Are the batteries included with the candles? A: No, batteries are not included with the flameless candles and must be purchased separately.
• Q: What is the warranty on these candles? A: The warranty details may vary, so check with the manufacturer for specific coverage information.
• Q: Can I replace the LED light if it stops working? A: The LED light is not replaceable, and if it stops working, the entire candle will need to be replaced.