Genswin Christmas Tree Flameless Taper Candles Flickering With Remote Timer, Real Wax Led Battery Operated Candles Warm 3D Wick

Frequently Asked Questions

• Q: What are the dimensions of the GenSwin Flameless Taper Candles? A: The GenSwin Flameless Taper Candles measure nine point six four inches in height and zero point seven eight inches in diameter.
• Q: What material are the GenSwin Flameless Taper Candles made of? A: These candles are made from real wax, which gives them a realistic appearance and feel.
• Q: How many candles are included in the set? A: The set includes four flameless taper candles.
• Q: How do you operate the GenSwin Flameless Taper Candles? A: You can operate these candles using the included remote control, which has ten different keys for various functions.
• Q: Do the candles come with a timer feature? A: Yes, the candles have a timer feature that allows you to set them for two, four, six, or eight hours.
• Q: Are the GenSwin Flameless Taper Candles safe for children and pets? A: Yes, these candles are one hundred percent safe as they do not contain real fire, reducing the risk of burning.
• Q: Can I adjust the brightness of the candles? A: Yes, you can adjust the brightness of the candles using the remote control.
• Q: How should I store the GenSwin Flameless Taper Candles? A: Store the candles in a cool, dry place, away from direct sunlight to maintain their quality.
• Q: How do I clean the flameless taper candles? A: To clean, simply wipe the surface of the candles with a soft, dry cloth, avoiding any harsh chemicals.
• Q: What type of batteries do the candles require? A: Each candle operates on two AAA batteries, which are not included in the package.
• Q: Is there a warranty for the GenSwin Flameless Taper Candles? A: Yes, there is a satisfaction guarantee, and you can contact GenSwin for a free replacement if you are not satisfied.
• Q: Can I use the flameless taper candles with a candlestick? A: Yes, you can use these taper candles with or without a candlestick.
• Q: What color are the GenSwin Flameless Taper Candles? A: The candles are green, adding a festive touch to your holiday decor.
• Q: What is the flicker mode feature on the candles? A: The flicker mode mimics the look of a real candle flame, enhancing the ambiance of your setting.
• Q: What should I do if my candles arrive damaged? A: If your candles arrive damaged, contact GenSwin customer service for assistance and a potential replacement.
• Q: Are the GenSwin Flameless Taper Candles suitable for outdoor use? A: These candles are primarily designed for indoor use; using them outdoors may affect their performance.